Civil Rights Investigator and Complaint Resolution Officer

Civil Rights Investigator and Complaint Resolution Officer

Join to apply for the Civil Rights Investigator and Complaint Resolution Officer role at University of California, Santa Cruz

JOB POSTING is fully remote, and the selected candidate must be able to work successfully from a home / remote office and fulfill the requirements of the UCSC telecommuting agreement.

How To Apply

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11 : 59 pm on the IRD will be routed to the hiring team for consideration. NOTE : Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is : 07 / 24 / 2025

About UCSC

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

Department Overview

The Equity & Equal Protection Office administers UC Santa Cruz's policies and procedures regarding sexual harassment, sexual violence, and discrimination and harassment based on protected characteristics. Our work includes stewarding complaint processes for students, staff, and faculty who have experienced discrimination or harassment and ensuring that members of our community can engage in protected activity free from retaliation. We ensure the University's compliance with state and federal laws relating to harassment and discrimination, and implement laws and policies to prevent any member of our community from being denied participation in a university program based on a protected characteristic or engaging in protected activity. For more information, please visit : https : / / equity.ucsc.edu.

Job Summary

The Civil Rights Investigator and Complaint Resolution Officer (CRI / CRO) reports directly to the Title IX Director / EEO Director. Under general direction, the CRI / CRO focuses on responding to complaints of harassment and discrimination based on a protected identity category, including complaints based on race, religion, disability status, status as a Whistleblower, and Title IX complaints of sexual harassment, sexual violence, and sex discrimination.

The CRI / CRO exercises independent judgment during intake, initial assessment, alternative resolution, and formal investigation of complaints, and in generating strategies and / or recommendations for their resolution. The CRI / CRO provides safety and supportive measures, educational conversations, documented discussions, conflict resolution, and problem-solving in response to complaints and inquiries from the campus community and affiliates, including employees, students, parents, and the public.

The CRI / CRO is a campus subject matter expert on investigation best practices, conducts relevant research, and makes recommendations to Equity & Equal Protection leaders regarding continuous quality improvement in unit investigation operations. The CRI / CRO will also conduct trainings and provide leadership and mentorship on the investigations team.

APPOINTMENT INFORMATION

Budgeted Salary : $125,000 - $140,000 / annually . Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility : Full benefits

Schedule Information

Employee Classification : Career appointment

Job End Date : None

Work Location : UC Santa Cruz Main Campus

Union Representation : Non-Represented

Job Code Classification : ETHICS AND CMPLNC PROFL 4 (006061), Grade 25

Travel : Never or Rarely

Job Duties

40% - Complaint Resolution and Investigation

20% - Assessment and Preliminary Inquiry

10% - Writing and Record Keeping

10% - Collaboration

10% - Research and Analysis

5% - Outreach and Training

5% - Accountability and Ethical Behavior

Required Qualifications

Preferred Qualifications

SPECIAL CONDITIONS OF EMPLOYMENT

Misconduct Disclosure Requirement

As a condition of employment, final candidates must disclose any final administrative or judicial misconduct decisions or ongoing proceedings within the last seven years, as described in the policy.

Safety Statement

All UCSC employees must follow safety procedures, attend required health and safety training, promote safety at work, and report accidents and injuries.

Notice of Availability

In compliance with the Clery Act, the Annual Security and Fire Safety Report is available at : https : / / compliance.ucsc.edu / campus-safety-compliance / annual-reports / .

EEO / AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. It is UC's policy to undertake affirmative action and anti-discrimination efforts as a Federal and State contractor.

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