Sr IT Director, Agency Management Systems (Remote)

Senior IT Director, Agency Management Systems

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.

The Senior IT Director, Agency Management Systems will be responsible for overseeing the implementation of a scalable Wholesale Brokerage Agency Management System solution. You will be responsible for partnering with various internal departments and System Integrators to ensure the system implementation meets business needs and is operationally ready for wide-scale deployment, building a team that will partner with Managed Service Providers to jointly administer the service, and then lead ongoing development within the system and collaborate with stakeholders to align technology solutions with business goals. Reporting to the Head of Technology for RPS (Risk Placement Services), you will establish key relationships with peers across the RPS IT organization along with RPS Business Leadership including Branch Managers, Executive Leadership, as well as the Global IT Organization, including leaders within IT Operations, Information Security, Data, and Digital Development.

We are seeking a very well established Insurtech leader with extensive insurance industry experience and someone who is energized by the idea of leading a transformative Digital Insurance Platform implementation. This role can be fully remote / virtual / work from home and you can sit anywhere in the US.

How You'll Make an Impact

Lead the RPS Agency Management System Program : Provide leadership to the day-to-day implementation of Salesforce solutions across Financial Services Cloud and Broker Insurance for RPS. Stakeholder Engagement : Collaborate with key stakeholders to understand business needs, requirements, and ensure alignment with organizational goals. Guidance : Provide leadership and guidance to the program team, ensuring everyone is aligned with the program goals and working towards a common objective. Change Management : Partner with System Integrators and the Gallagher change management and training teams to develop change management strategies and training materials to ensure smooth operational transition. Collaborate with Enterprise Architecture, Security, Governance, and other teams to ensure alignment with corporate standards and long-term technology strategy and platform compliance with data governance, security, and regulatory requirements. Leverage strong analytical and problem-solving abilities to assess business needs and recommend effective solutions. Utilize agile project management techniques to facilitate iterative development and continuous feedback.

About You

A relevant technical BS Degree in Information Technology or similar field. 10+ years of technology leadership experience in insurance, including brokerage, MGA, Wholesale and Carrier Experience navigating brokerage and underwriting systems and applications, CRM, document management. Proven track record in leading transformation initiatives in the insurance industry, with significant knowledge of the entire Policy Lifecycle, preferably with experience in Agency Management Systems. Excellent communication skills, with the ability to collaborate effectively with cross-functional teams. Transformational experience, with a track record of driving change and innovation. Strong knowledge of the latest technologies, including Generative AI. Ability to analyze business needs and align technology projects accordingly. Strong leadership skills, with the ability to inspire and motivate teams. Strong knowledge of change management principles, methodologies, and tools.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.