Account Manager

Account Manager

Ready to drive success?

Join CRST's Asset-Light (Flatbed) Division as an Account Manager and help deliver flexible, fast, and customer-focused freight solutions.

If you're a relationship builder who thrives in a high-energy environment and loves finding creative ways to move freight, this is your opportunity to make an impact.

Location : Onsite (200 Republic St, Birmingham, AL 35214)

Schedule : Monday-Friday

Compensation : $48,600-$63,250 per year. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.

Benefits : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

About the Role

CRST's Asset-Light (Flatbed) Division is a fast-scaling, entrepreneurial unit within one of the nation's leading transportation companies. We specialize in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service. Our model empowers employees to drive real impact-without the overhead of assets. We're building a best-in-class team to expand our brokerage footprint in the Southeastern U.S. and deliver strategic growth in high-potential lanes and modes.

As an Account Manager, you'll own customer relationships, grow key accounts, and identify new opportunities across van, flatbed, and power-only freight. You'll act as the bridge between customers and operations-balancing service, pricing, and performance to deliver consistent results.

What You'll Do

Customer & Business Growth : Manage a portfolio of shippers, uncover new lane opportunities, and grow gross margin through strategic partnerships

Sales & Prospecting : Identify and pursue new business through cold calls, referrals, and CRM tools

Negotiation & Pricing : Negotiate with shippers and carriers to ensure profitability and long-term success

Execution & Coordination : Partner with agents and internal operations teams to ensure smooth freight execution

Account Management : Serve as the main point of contact for customers, providing quick, professional responses to all inquiries

Collaboration & Coverage : Support peer accounts when needed to maintain team coverage and customer satisfaction

What Great Looks Like

Proven success in transportation, logistics, or brokerage account management

Strong relationship-building and negotiation skills

Entrepreneurial mindset with a passion for customer success

Comfortable managing multiple priorities in a fast-paced, team-driven environment

Familiarity with CRM tools and freight industry platforms

Qualifications

Required

High school diploma or GED

Basic understanding of transportation or logistics operations

Strong written and verbal communication skills

Preferred

Experience in a brokerage or 3PL environment

CRM and Microsoft Office proficiency

Competitive, team-oriented approach

A four-year degree or applicable work experience with demonstrated success

Why CRST?

CRST is celebrating 70 years of grit, growth, and forward momentum-a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.

We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple : deliver promises and drive success so people have what they need to live and thrive. At CRST, you'll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.

Core Values

Safety at the Core of All We Do

Integrity in Every Decision and Action

Commitment to the Success of Employees, Customers, Agents, Contractors and Communities

Equal Opportunity Employer

CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any other status protected by applicable federal, state or local laws.

Apply today to join a fast-growing team that's redefining what asset-light freight can be.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.