VICE PRESIDENT, IT CONTROLS (HYBRID-CHARLOTTE, NC)

Vice President, IT Controls North America

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary :

Reporting to the Vice President Risks and Controls, the Vice President, IT Controls North America will focus on shaping and strengthening Compass Group North America's IT control environment. Additionally, this individual will be key in aligning North American controls with UK Corporate Reform compliance, as our parent company is located in the UK. This is a second line leadership role that includes oversight of technology policy development along with ongoing oversight, monitoring and reporting on internal IT controls, addressing external audits and SOC engagements, as well as acting as the key resource working hand in hand with Internal Audit. The VP, IT Controls will be responsible for improving the efficiency and effectiveness of IT internal controls through process improvement initiatives and automation. As part of the new second line structure, the VP will lead a team of 5-9 professionals and serve as the company's controls ambassador across IT and business functions. This individual will ensure effective and sustainable control practices that support Compass' decentralized structure, align with COSO principles, and enable risk-aware technology operations. This person must also demonstrate strong communication, collaboration, and problem-solving skills to effectively influence and drive change across sectors, regions, business units and functions.

Responsibilities

• Serve as the leader accountable for assessing IT General Controls and broader IT risk governance, including frameworks supporting SOX, NIST, as well as internal Key IT Controls.
• Partner with business leaders responsible for cybersecurity, data privacy and third-party technology risk.
• Develop and continuously improve IT control frameworks in alignment with Compass's key IT controls, COSO principles, and NIST guidance.
• Lead controls monitoring efforts and testing coordination with Internal Audit, external auditors, and key functional partners.
• Build and manage a high-performing IT Controls team of 5-9 professionals, fostering a culture of accountability, collaboration, and continuous learning.
• Proactively develop effective relationships with key stakeholders in the Business Units, Chief Technology Officer, Functional Leaders, Internal Audit, and External Auditors. Understand, anticipate, and balance the competing objectives of your stakeholders.
• Stay up to date on internal and external changes that may impact the design or operation of controls and partner with the appropriate stakeholders to make changes accordingly.
• Establish consistent assessment, remediation, and monitoring processes to track control health across infrastructure, applications, and cloud platforms.
• Evaluate and advise on IT risks associated with major change initiatives, vendor onboarding, and new system implementations.
• Collaborate closely with stakeholders across Cybersecurity, Finance, Internal Audit, Risk & Controls, Legal, and Sector teams to drive consistency and alignment.
• Prepare periodic briefings and dashboards for senior leadership on the status of IT controls, including audit findings, remediation progress, and strategic risk initiatives.

Qualifications

Leadership Attributes

Location & Work Environment

This is a hybrid role based out of the Compass USA Charlotte corporate office, with flexibility for remote work 1-2 days per week. Willingness to travel approximately 1520% primarily in the US and Canada.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits.