Ecommerce Coordinator

Ecommerce Coordinator

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!

The E-Commerce Coordinator supports the E-Commerce Division in executing and optimizing e-commerce strategies to drive revenue growth and profitability. This role reports to the Senior E-Commerce Account Manager and works closely with the E-Commerce Account Representative and Digital Marketing Manager to support the day-to-day digital marketing and operational needs of a portfolio of small to midsize E-Commerce accounts, generating over $1M in annual sales for PetAg. In addition, the E-Commerce Coordinator supports Brand Control and MAP pricing enforcement across all authorized and unauthorized E-Commerce retailers and is responsible for executing daily / weekly / monthly processes including utilizing price monitoring software to identify non-compliance, sending violation notices, maintaining the master Do Not Sell list, reviewing new seller applications, and escalating issues to marketing, sales, and legal as needed. This role is ideal for a detail-oriented, self-motivated, and highly organized candidate with strong communication and project management skills and the ability to collaborate cross-functionally across multiple departments to solve problems and execute deliverables.

Responsibilities

E-Commerce Merchandising and Operations

• Manage digital merchandising for assigned accounts.
• Understand each account's unique processes for new item creation, asset submission, scheduling promotions, and other digital marketing and sales operations tasks that are necessary to drive revenue growth.

Digital Marketing Support

Account Management Support

Brand Control & Enforcement

Qualifications & Requirements

Education : Bachelor's degree in Marketing, Business, Communications, or a related field or equivalent practical experience.

Experience : 13 years of digital marketing or E-Commerce experience including administrative or project management support or similar functions.

Knowledge : Familiarity with eCommerce sales and digital marketing concepts; experience working with eCommerce accounts to drive revenue growth such as Amazon, Walmart, Target or others. Basic understanding of eCommerce operational workflows such as new item creation, content optimization, advertising budget management, and digital asset management software. Familiarity with MAP policies and unauthorized seller enforcement practices is a plus.

Skills : Strong attention to detail with advanced organizational and project management skills including keeping track of due dates and deliverables and completing tasks on time. Self-motivated with the ability to work independently to manage multiple competing priorities and meet deadlines in a fast-paced environment. Excellent communication skills with the ability to collaborate cross-functionally to convey requests, define problems, and recommend solutions in a clear and concise manner (written and verbal). Ability to present a professional image to internal and external stakeholders on Zoom calls and in-person meetings.

Travel : Minimal travel required (

Preferred Qualifications : Prior experience in consumer packaged goods industry, either working directly for a brand, distributor, or advertising agency. Prior experience managing E-Commerce operational processes such as item creation, content optimization, and advertising and promotions. Understanding of digital marketing practices such as paid search, SEO optimization, sponsored ads, promotional strategies, and other digital advertising concepts. Knowledge of brand control practices and the role MAP policies play in maintaining price integrity in the market.

The pay range for this role considers a wide range of factors including but not limited to : skill sets, experience and training, licensure and certifications, geographical location, and other organizational needs.

The estimated pay range for this role is $52,397 Min to $78,596 Max per year.

Additionally, you will be eligible to participate in a bonus incentive program associated with this specific role.

PBI-Gordon Companies and its subsidiaries are proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week or more. Full-time employees will become eligible to participate in benefits on the first of the month following their start date, unless stated otherwise below.

Medical Insurance

We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.

Dental Insurance

Choose from two voluntary dental plans that are designed to help protect you and your dependents' oral health.

Vision Insurance

Our voluntary vision insurance plan is designed to help protect you and your dependents eye health. Coverage is available for eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.

Life Insurance with Accidental Death & Dismemberment (AD&D)

We offer a company-paid $50,000 life insurance policy with AD&D. You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and / or your dependent children. The cost for this coverage is based on the amount you elect and your age.

Short- and Long-term Disability

Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury. Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.

Employee Assistance Program (EAP)

EAP Services are company paid to benefit all employee-owners and their families. EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.

Flexible Spending Account (FSA)

Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs. The maximum contributions are determined by the IRS and adjusted annually. This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.

Pet Insurance

We love our pets! Pet insurance options for your furry friends is offered through the ASPCA. Employee-owners can enroll and pay premiums directly to ASPCA.

Paid Holidays & Paid Time Off (PTO)

Everyone needs time off to rest and recharge! Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. The amount of paid time off (PTO) depends upon the employee's position and years of service.

Employee Stock Ownership Plan (ESOP)

We act like we own the