Role : Infrastructure Services Technical Project Manager.
Location : Woodlawn, MD / Hybrid (Remote Temporarily).
Job Description :
- Experience in the processes and module development principles that enable effective communication with stakeholders to develop enterprise business solutions for our customers that leverage industry processes and best practices.
- Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects.
- Provide Project management leadership - effectively drive the project schedule, and deliverables and manage project risks.
- Facilitate effective communications within a complex matrix organization (internal / external teams).
- Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.
- Work closely with SMEs and Engineers in designing and developing solutions that meet the customer requirements.
- Participate in discovery sessions and process definitions with the project team and developers.
- All other duties as assigned or directed.
Basic Qualifications :
Minimum knowledge, skills, and abilities needed.
- Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field.
- Master's or Doctorate degree may substitute for required experience.
- 10 years of experience as an IT infrastructure technical project manager.
- 7 years of experience with the ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices.
- Knowledge and experience with CCaaS solutions implementation.
- IT Technical Project Management Leadership (PMP required).
- Effective leadership communications and team player (externally / externally).
- Knowledge of Asset Management, IT Service Management, Governance / Risk / Compliance ServiceNow Modules.
- Experience with CCaaS Applications (i.e., AWS Connect or Genesys).
- Experience designing and developing ServiceNow process flows / workflows.
- Effective executive / stakeholder level briefings.
- Familiarity with modern front-end build pipelines and tools.
- Excellent communication and writing skills.
- Must be able to obtain and maintain a US Public Trust clearance.
Preferred Qualifications :
Candidates with these skills will be given preferential consideration.
- Ability to focus and drive the team to meet Project Plan milestone dates.
- Provide guidance and assistance to project resources to meet defined deliverables.
The selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD
Expect at least 2 days on-site and 3 days remote.
The final policy will be provided by the Manager.
Technical Project Manager
Experience leading project teams with over 20 staff in a collaborative, high performing, and team environment. Experience in a technical or software architecture,compliance, operations, or engineering leadership role. The projected compensation range for this position is $96,600. ...
Technical Project Manager (Software) (3372)
The Technical Project Manager will: . Coordinates the preparation of software technical specifications and statements of work, evaluates proposals, monitors and guides contractors' progress, and manages software technical solutions to ensure highly-adaptable and resilient software design. You w...
Technical Project Manager
Responsible for all project management activities, including planning, scheduling, and executing installation and sustainment efforts. Provide Project Management oversight for US shore installationsand maintenance events at CONUS and OCONUS sites. Track and report on progress, communicate with top N...
Technical Project Manager
The successful candidate must have strong project management skills and IT technical knowledge that allow him to lead IT projects through the initiation, planning, execution and completion phases, and must be able to communicate technical details to senior management and leadership. ANG SIGNAL is lo...
Technical Project Manager
Excellent communication skills with solid technical background and a willingness to stay abreast of technological issues/advancements. ...
Civil Engineering Project Manager
Oversee project financials, including billing and invoicing processes. Lead and manage site civil projects from initiation to completion. Use AutoCAD Civil 3D and Vision for project design and analysis. Build and maintain client relationships, ensuring project delivery meets client expectations. ...
Infrastructure Services Technical Project Manager
Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects. Provide Project management leadership - effectively drive the project schedule, deliverables and manage project risks. IT infrastructure technical project management. IT Technical Project Management Leadership (P...
Technical Project Manager | Johns Hopkins University
DSAI is seeking a Technical Project Manager to assist multiple project teams in management of project scope, estimation, milestone criteria, status tracking, resource allocation, testing/QA and software delivery. The DSAI Technical Project Manager will be at the forefront of modern data intensive sc...
Project Manager
The Project Manager ensures the project procedures and controls are followed, manage the manning and staffing of project efforts, and lead problem resolution efforts. Bowhead is seeking a Project Manager for an upcoming effort in Patuxent River, MD. Interface with system or program contractors, vend...
Project Manager
Are you a Construction Project Manager wanting to work for a market leading company? Are you a Project Manager that wants technical training & progressive development?. Also, this Project Manager will be a great communicator & will be required to run multiple projects at one time, from the outset th...