Membership Marketing/Reception Specialist

Job Description

Job Description

Membership Marketing / Reception Specialist

Are you passionate about wellness and love communicating with people about improving their overall health. At The DRIPBaR, our Membership Marketing / Reception Specialists are at the center of everything we do.

They are seen at the entrance of our center, welcoming guests and clients. They answer questions, explain our products and membership options, screen phone calls, confirm appointments, relay instructions, post to our social media, update marketing reports, participate in special event marketing, help our nurses and build relationships with our clients.

The DRIPBaR is the fastest growing concept in wellness! We provide our clients with the freshest, highest quality intravenous and intramuscular vitamin drips that deliver essential nutrients right at the cellular level for maximum absorption in a med spa setting.

The ideal Membership Marketing Specialist must be client focused and demonstrate the ability to multitask without getting stressed or overwhelmed.

The candidate must also have strong persuasive communication skills, people, prioritization, and customer service skills and must be able to work independently.

Have a knowledge of social media platforms, features and functions. A passion for learning about wellness through natural vitamins and supplements.

This person must have fundamental computer skills and must display fluency in word and spreadsheet processors.

Job Duties

• Managing office communications fielding organizational phone calls, emails, and traditional mail
• Collaborating with others to help plan events, shows or fairs to promote us within the community
• Scheduling and managing clients
• Maintaining contact lists
• Representing office interests in relationships with external associates and clients
• Handling incoming and outgoing packages and mail
• Creating reports related to our marketing - trends, lead generation, campaigns
• Assisting the nurse when appropriate
• Posting to social media, responding to email, and supporting team
• Take pictures of clients for social media
• Staff events to promote The DRIPBaR memberships and services
• Assist with the development and design of marketing promotions through Canva, Mailchimp and texting tools

Our Membership Marketing Specialist are expected to :

• Have exceptional communication and social skills
• The ability to offer suggestions for IVs or supplements based on what the client is telling you
• Recognize and respond to potential problems independently and creatively
• Strategically manage time
• Multitask and quickly shift tasks to complete a variety of menial duties without letting anything fall through the cracks
• Maintain composure when things go wrong
• Be prompt and prepared at all times
• Remember key details as multiple people make verbal, hand-written, and emailed requests throughout the day
• Work quickly, but accurately
• Microsoft office skills and ability to learn new software as needed
• Social Media platform proficient
• A passion for wellness and willingness to learn about nutrition, vitamins and supplements

Working Conditions

May work around usual office and outpatient conditions. During busy periods, may require periods of time standing and / or walking.

May work around biohazards. Exposure to blood borne pathogens is possible. Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs / maintenance.

May have to lift items to set up event tent and table and periodically work outdoors.

Compensation includes the following :

• Competitive pay
• Free Access to all services / modalities offered at THE DRIPBaR (IVs and IM injections at a highly discounted rate)
• Vacation days
• Job Type : Full-time / part-time average 30-35 hours if full-time.
• Salary : $16.00 / hour plus a chance to earn bonuses

General Notes

We are hiring for a full time Membership Marketing Specialist position for our Melbourne location. Shift availability and hours may fluctuate based on business needs.

Additional hours may be required during peak periods.

Please indicate your availability in your letter. Schedule will be discussed at an interview.

Required Application Materials :

• A Resume
• A Letter of Interest

You are applying for work with a franchisee of THE DRIPBaR, not DRIPBaR Franchising, LLC. or any of its affiliates. If hired, the franchisee will be your only employer.

Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Job Types : Full-time, Part-time

Salary : From $16.00 per hour

Benefits :

• Employee discount
• Flexible schedule

Schedule :

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types :

Bonus opportunities

Experience :

• Marketing : 1 year (Preferred)
• Customer service : 2 years (Preferred)
30+ days ago