Insurance Customer Service Representative

Job Description

Job Description

We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now! Compensation :

$93,000 - $111,000 yearly

Responsibilities :

• Help create competitive quotes when it is time to issue renewals or make updates to a current policy
• Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
• Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy
• Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations

Qualifications :

About Company

Sherrill Insurance Agency partners with Fortune 500 and Fortune 100 companies to market and sell their products. We focus on the Senior Market to evaluate and meet their insurance needs.

We are looking for go-getters who are ready to take their careers to the next level.