System Validation Analyst, Sales & Customer Success

Overview

Are you ready for what's next, now?

Are you a sales coordinator, account manager, or customer service professional who's thought : \"If the people building ERP tools worked a week in support, they'd change everything.\"

We agree. And we want you on our team.

Aptean is hiring full-time System Validation Analyst to help us test and improve our AI-driven ERP software using real-world experience, not a background in tech. This is a rare opportunity to pivot your career into SaaS and AI without needing to be a developer or a system architect.

If you've worked in customer service, inside sales, fulfillment, or order management and want to explore a future in tech, you're exactly who we're looking for. This is an opportunity to apply your understanding of sales flows and customer needs to shape the future of AI-driven ERP software.

This is a full-time, on-site opportunity at our Alpharetta, GA office. Y ou'll join an awesome team to support our growing customer base.

Key Responsibilities :

• Simulate sales order creation, returns processing, CRM setup, and service ticket flows
• Test how AI-generated steps hold up to real business scenarios like split shipments or credit memos
• Identify where software workflows could better align with customer expectations
• Contribute your voice to sprint cycles and product testing reviews
• Help design intuitive resources for frontline sales and service teams

About You

What's in it for you?

These roles are built for people looking to transition into technology by leveraging domain expertise-not technical backgrounds. You'll work directly with our AI and product teams, build foundational ERP knowledge, and have the opportunity to influence our product roadmap and how thousands of life-sciences companies adopt AI-driven ERP.

This is a full-time, on-site opportunity at our Alpharetta, GA office. If you're ready to pivot your career and help shape the future of ERP software, apply now.

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." -TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.

Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.