InSite (Salesforce) Success Leader

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for championing the success, adoption, and engagement of White Cap's internal Salesforce-powered platform across a nationwide sales organization. Drives innovation, fosters collaboration, and empowers associates through creative enablement strategies aligned with White Cap's TRUSTED values.

Major Tasks, Responsibilities and Key Accountabilities

• Promotes platform adoption through engaging campaigns, success stories, and creative communications that inspire ascot enthusiasm. Develops user-friendly enablement content such as newsletters, tip sheets, videos, and gamified challenges to drive engagement.
• Delivers impactful training sessions, workshops, and webinars tailored to real-world sales scenarios.
• Builds strong cross-functional relationships to serve as the go-to resource for platform success and associate support. Partners with sales leadership to identify adoption barriers and implement effective, lasting solutions.
• Collects and shares user feedback with development teams to continuously enhance the platform experience.
• Identifies and cultivates internal champions and power users to extend platform advocacy across the organization.
• Tracks key performance indicators and usage metrics to measure impact and inform strategic improvements.
• Collaborates with internal and external stakeholders to align platform capabilities with business needs and goals.
• Explores industry trends and emerging technologies to introduce innovative ideas and elevate platform strategy.

Nature and Scope

Work Environment

Education and Experience

Preferred Qualifications

This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.