Talent.com
FT Customer Service Leader

FT Customer Service Leader

Hannaford SupermarketsBuxton, ME, United States
1 day ago
Job type
  • Full-time
Job description

Category / Area of Expertise : Retail Operations

Job Requisition : 464244

Address : USA-ME-Buxton-24 Portland Road

Store Code : Store 08226 Front End (5151668)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

  • Observe and follow all company policies and established procedures.
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
  • Assign fixed activities to front end and service desk / kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
  • Assist in special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
  • Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
  • Frequently, perform cashier and / or bagging functions
  • Frequently, perform service desk / kiosk and if trained, bookkeeper functions
  • Perform all other duties as assigned.

QUALIFICATIONS

  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions (18 years of age).
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk / kiosk.
  • Prerequisite Training :

  • Service Desk / Kiosk Stores : Completed Cashier / Service Associate and Service Desk / Kiosk training packets
  • Non-Service Desk / Kiosk Stores : Completed Cashier (non-service desk / kiosk) training packet
  • Physical Requirements

  • Perform repetitive hand and arm motions while standing / walking the majority of the shift.
  • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners.
  • Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
  • PREFERRED REQUIREMENTS

  • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  • Maintain effective work schedules for front-end & service desk / kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco / alcoholic beverages.
  • Provide customers and associates with hassle-free refunds while applying all applicable guarantees
  • Supervise performance of all duties and responsibilities of all front-end and service desk / kiosk associates as assigned by Manager of Customer Service
  • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
  • Salary range is between $ 17.35 - $24.75 Hrly

    Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

    Create a job alert for this search

    Customer Service • Buxton, ME, United States

    Related jobs
    • Promoted
    PT Customer Service Leader

    PT Customer Service Leader

    Maine StaffingWells, ME, US
    Full-time
    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers ...Show moreLast updated: 7 days ago
    • Promoted
    Quick Earnings : Earn At Least $1785 For Your First 115 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1785 For Your First 115 Trips, Guaranteed.

    UberSanbornville, NH, US
    Full-time +1
    Earn at least $1785 driving with Uber when you complete your first 115 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashBridgton, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Manager - Facilities

    Manager - Facilities

    MaineHealthBiddeford, ME, United States
    Full-time
    The Manager supports and collaborates with Facilities Director to manage unit / service activities.Management activities will encompass approximately 25% of the total time. direct service activities ...Show moreLast updated: 30+ days ago
    • Promoted
    PT Customer Service Leader

    PT Customer Service Leader

    Hannaford SupermarketsNorthwood, NH, United States
    Full-time
    USA-NH-Northwood-174 First Nh Turnpike.Store 08160 Front End (5151634).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to th...Show moreLast updated: 3 days ago
    • Promoted
    Patient Services Representative

    Patient Services Representative

    Alternative Wellness Services IncBiddeford, ME, US
    Full-time
    Empower Lives, Elevate Your Career : Join AWS as a BHH Care Coordinator - Sign On Bonus $2,250! (Biddeford).Do you want a career that's both meaningful and fulfilling? At Alternative Wellness Servic...Show moreLast updated: 1 day ago
    • Promoted
    Patient Services Coordinator

    Patient Services Coordinator

    Alternative Wellness Services IncBiddeford, ME, US
    Full-time
    Empower Lives, Elevate Your Career : Join AWS as a BHH Care Coordinator - Sign On Bonus $2,250! (Biddeford).Do you want a career that's both meaningful and fulfilling? At Alternative Wellness Servic...Show moreLast updated: 1 day ago
    • Promoted
    Patient Care Manager

    Patient Care Manager

    Alternative Wellness Services IncBiddeford, ME, US
    Full-time
    Empower Lives, Elevate Your Career : Join AWS as a BHH Care Coordinator - Sign On Bonus $2,250! (Biddeford).Do you want a career that's both meaningful and fulfilling? At Alternative Wellness Servic...Show moreLast updated: 1 day ago
    • Promoted
    Patient Service Representative-Behavioral Health (Biddeford) 32 hours per week

    Patient Service Representative-Behavioral Health (Biddeford) 32 hours per week

    MaineHealthBiddeford, ME, United States
    Part-time
    Clerical / Administrative Support.For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions.Please note this bonu...Show moreLast updated: 6 days ago
    • Promoted
    Quick Earnings : Earn At Least $1910 For Your First 173 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1910 For Your First 173 Trips, Guaranteed.

    UberBridgton, ME, US
    Full-time +1
    Earn at least $1910 driving with Uber when you complete your first 173 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 1 day ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashLimerick, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashBridgton, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeBiddeford, ME, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 1 day ago
    • Promoted
    FT Assistant Manager Customer Service

    FT Assistant Manager Customer Service

    Hannaford SupermarketsSouth Portland, ME, United States
    Full-time
    USA-ME-South Portland-50 Cottage Road.Store 08279 Front End (5151693).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to tho...Show moreLast updated: 3 days ago
    • Promoted
    FT Assistant Manager Customer Service

    FT Assistant Manager Customer Service

    Maine StaffingWaterboro, ME, US
    Full-time
    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers ...Show moreLast updated: 7 days ago
    • Promoted
    Flexible $ : Earn At Least $1785 For Your First 115 Trips, Guaranteed.

    Flexible $ : Earn At Least $1785 For Your First 115 Trips, Guaranteed.

    UberSanbornville, NH, US
    Full-time +1
    Earn at least $1785 driving with Uber when you complete your first 115 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    RelativityPortland, ME, United States
    Full-time
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Service Representative

    Patient Service Representative

    MaineHealthBiddeford, ME, United States
    Full-time +1
    Clerical / Administrative Support.For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions.Please note this bonu...Show moreLast updated: 8 days ago