Enterprise Feed Manager

Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technologyall rooted in a commitment to excellence.

The Enterprise Feed Manager is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value.

The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration.

What You'll Do :

• Manage a book of business of (14) + clients, 150+ monthly hours, or the equivalent of $40K$50K MRR
• Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor
• Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders
• Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships
• Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities
• Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction
• Track and document client technical feed requirements, account details, and project milestones
• Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership
• Oversee multi-client communications, delegating operational and technical tasks to support
• Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform
• Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok
• Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery
• Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges
• Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances, and client growth plans

Who You Are :

#LI-AL1

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(Pay Transparency Range : $54,000- $75,000)

The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives, and abilities of every employee makes a difference for our company, our customers, and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow, and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https : / / www.commerce.com / careers /

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