Program Manager

Program Manager

We are seeking an experienced Program Manager to lead complex, multi-project implementations of HealthEdge products for our enterprise healthcare clients. This customer-facing role requires exceptional project management expertise, strong relationship-building skills, and deep understanding of healthcare technology implementations. The successful candidate will serve as the primary point of contact for customers throughout the project, ensuring successful delivery of HealthRules Payer, GuidingCare, and other HealthEdge solutions.

Our Global Professional Services team supports customer-funded service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and optimization initiatives.

Program Leadership & Strategy

• Lead end-to-end program management for large-scale customer implementations involving multiple HealthEdge products
• Develop and maintain comprehensive program roadmaps, timelines, and delivery milestones
• Coordinate cross-functional teams including Professional Services, Engineering, QA, and Customer Success
• Manage program scope, budget, and resource allocation across multiple concurrent projects
• Identify and mitigate program-level risks and dependencies

Customer Relationship Management

Project Oversight & Delivery

Operational Excellence

What You Bring

Preferred Qualifications

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility : While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment : Full-time, permanent

Work Environment : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

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