Job Description
Job Description
Benefits :
- Base salary depending on experience
- Percentage of Studio Net Sales
- Bonus based on sales targets
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
- Employee discounts
- Free uniforms
- Profit sharing
Position Overview
The Regional Manager (RM) is responsible for the successful operations and financial accountability of your district. The RM oversees the delivery of superior customer service, achievement of employees, customer satisfaction, and performance relative to studio objectives. The RM executes the implementation strategy and ongoing accountability of companywide standards for key operational activities, programs, and goals. The RM regularly communicates with the franchisee and corporate as scheduled and when necessary. The RM provides leadership, strategic direction, and support to all studios. They will protect the integrity of the Stretch Zone brand by ensuring every member receives the highest quality service and experience.
Responsibilities :
Providing in-depth analysis of studio metrics and Key Performance Indicator (KPI) trends
Sales comparisons over extended periodsLead generation, event management, local marketingClient retention and satisfactionRefunds / returnsClosing percentagesProjectionsDevelop a strategic plan of action for business developmentAdditional Responsibilities
Creating weekly meeting schedules with a clear plan of action for each studioMonitor schedules to ensure we are properly staffedAssess the performance of Lead Sales Associates daily and hold them accountable to daily sales goalsHave a presence in studios daily, coaching, developing, and ensuring proper daily operationsEnsure all reports are sent and accurate dailyTrack employee time clocks and utilizationConsistent communication with corporate to ensure you are up to date with all initiativesHandle all higher-level customer service requestsDaily, weekly, and monthly accountability of sales goalsDevelop local marketing strategiesWill manage our soon to be three area locations in Northshore, East Brainerd, and Cleveland, TN.Qualifications
Experience in multi-unit managementStrong sales background with proven success in previous rolesAbility to develop and execute a high-level business planAbility to set clear goals and have accountability for achieving themAbility to articulate variances in revenue / sales / expenses versus budgetAbility to think critically and solve unexpected problems quicklyAbout Stretch Zone
Our patented equipment and practitioner-assisted stretch method are designed to improve mobility, reduce stiffness, and increase athletic performance.Learn more about our method : https : / / www.stretchzone.com / our -method.We welcome candidates from all backgrounds to apply!