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Sr. Service Manager

Sr. Service Manager

My MelroseRichardson, TX, US
30+ days ago
Job type
  • Full-time
Job description

Sr. Service Manager

Work where you can shop! We're looking for individuals with a passion for fashion that have what it takes to give our customers an exceptional in-store customer experience that will encourage them to return.

We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr. Service Manager is a role model and leads by example.

Primary Duties

  • Manage the sales floor.
  • Keep up visual standards.
  • Perform opening and closing routines to include opening and closing of store and registers, execution of deposits and receipt of shipment.
  • Assist in developing associates at all levels.
  • Assist in building a team that works well together based on the needs of the store.
  • Follow and execute the direction and goals for the day / shift when associates arrive to work.
  • Incorporate Loss Prevention and Safety message into daily operations.

Requirements

  • Minimum of 3 months of management experience in retail or non-retail.
  • Retail experience a plus.
  • Strong interpersonal skills with a positive and engaging attitude.
  • Ability to train and directing others and developing associates at all levels.
  • Good organizational skills with attention to detail.
  • Ability to read and interpret floor plans, safety rules, operating and maintenance instructions.
  • Ability to perform cash register functions.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment.
  • Ability to work a full-time schedule including nights, weekends and holidays as required.
  • Ability to move / handle / lift store merchandise.
  • Stylish with a love of fashion.
  • Benefits

  • Flexible Schedule
  • Medical, Dental and Vision Plan
  • Employee Assistance Program
  • Life Insurance
  • Employee Discount
  • Paid Time Off
  • 401(k) Plan with company match
  • Referral Program
  • Monthly Bonus Potential
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