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Head of Community

Head of Community

Best Friend FinanceSan Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description

UGLYCASH

UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional the dishonesty protected by the fine print the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have.

We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve.

To make it possible, we have built things differently to offer different services we couldn't be them, so we wanted to make it clear through our services, that we are not who they are; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don't build trust because of our name. We build trust because of our authenticity, honesty, and human connection. Our name helps us achieve that.

But why? Why do this? We're driven by a deeper human mission we believe access to stable currency is a human right, and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason for THE PEOPLE that we exist and why we must win to serve everyone.

We're looking for a Head of Community who will lead UGLYCASH's online and in-person communities and support functions.

What you'll be doing :

  • Manage and grow UGLYCASH's cross-platform online communities (e.g. X, Reddit, WhatsApp, Discord)
  • Create, curate and produce community content (live streams, online resources, social posts)
  • Scale community support and moderation infrastructure (CRM, support ticketing systems)
  • Coordinate and run in-person community events and meetups
  • Collect and synthesize community feedback to influence product development
  • Serve as a public ambassador and figurehead for UGLYCASH
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Head Of Community • San Francisco, CA, US

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