Talent.com
Field Service Manager
Field Service ManagerITT Inc. • Siler City, NC, US
Field Service Manager

Field Service Manager

ITT Inc. • Siler City, NC, US
2 days ago
Job type
  • Full-time
Job description

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader.

With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward.

ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.

The company has three main divisions :

  • Motion Technologies : manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
  • Industrial Process : manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
  • Connect and Control Technologies : manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Position Summary

Responsible for providing technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support, which requires up to 75% of time of outside and onsite work.

Essential Responsibilities

  • Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support
  • Complete rotating equipment alignment to nominated tolerances using dial indicators or laser equipment
  • Train and mentor field service personnel smart motor installation practices
  • Provide on-site start up services and troubleshooting to customers within the United States and document all procedures and recommendations and provide reports
  • Demonstrate an ability to fault find and self-manage so as to avoid unnecessary breakage or lost time through incorrect installation techniques
  • Troubleshooting smart motor and associated equipment
  • Assist with assembly of smart motors and associated equipment including manufacturing and fabricating along with the repair of modifications associated with smart motor equipment
  • Offer support to field service and monitoring team
  • Organize personnel for smart motor installation and activation
  • Demonstrate understanding of motor KPV trends
  • Offer field service team support with site related fault finding
  • Follow written instructions and complete all nominated checkpoints before handover of paperwork
  • Provide timely advice to Operations Manager of field service tooling and consumables stock deficiencies to allow replacement
  • Maintain tools and equipment in operating condition and advise supervisor of deficiencies
  • Implement the set vision to the Filed Service department
  • Contribute to a positive safety culture throughout the business by alignment with safety processes, policies and legislation along with support for new initiatives
  • Follow and set a positive example for all ITT Code of Conduct rules and guidelines and ensure commitment to ITT's vision, mission and values and act in accordance with the Working with One Another program
  • Adhere to all company rules, processes, policies and requirements
  • Position Requirements

  • Associates degree in Electrical Engineering or higher desirable
  • Trade certificate in Electrical or electronics desirable
  • Restricted Electrical License desirable or 5 years experience
  • Advanced electrical trouble shooting capability
  • Be capable to read & interpret both schematics and Piping and Instrumentation diagrams
  • Be experienced with process & motor control methodologies
  • Minimum 5 years practical experience and knowledge with various motor types
  • Preventative Maintenance & Reliability experience desirable
  • People management experience strongly desirable
  • Strong English language skills both verbal and written
  • Excellent problem solving and analytical skills
  • Commitment to ongoing professional development
  • Basic computer and Microsoft Office skills including PowerPoint, Excel and Word
  • Understand and implement quality principles
  • Engagement in modern safety principles
  • Professional appearance and approach
  • Equal Pay Act Statement

    We aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on 'what' they accomplish, but also on 'how' they reflect ITT's values.

    Equal Pay Act Range

    $109,400 - $163,600

    J-18808-Ljbffr

    Create a job alert for this search

    Field Service Manager • Siler City, NC, US

    Related jobs
    Service Manager

    Service Manager

    ENFRA • Durham, NC, US
    Full-time
    The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration wi...Show more
    Last updated: 30+ days ago • Promoted
    Service Delivery Coordinator

    Service Delivery Coordinator

    Cynet Systems • Durham, NC, US
    Full-time
    Responsibilities : Manage flex credit process through continuous email cadence with Sales and Services Sales Managers by offering service solutions for undefined, pre-paid services within designated...Show more
    Last updated: 30+ days ago • Promoted
    Construction Division Field Manager - Landscape / Hardscape

    Construction Division Field Manager - Landscape / Hardscape

    ZipRecruiter • Durham, NC, US
    Full-time
    Agape Lawn Care is the highest-rated lawn, landscaping, and irrigation company serving the Greater Triangle area of North Carolina. Founded in 2009, the company has built a strong reputation for exc...Show more
    Last updated: 2 days ago • Promoted
    Field Service Representative (Field Project Manager) - Site Built

    Field Service Representative (Field Project Manager) - Site Built

    UFP Industries • Burlington, NC, US
    Full-time
    Field Service Representative Multi-Family & Commercial Construction.Shape the Future of Construction.At UFP Site Built, we're not just manufacturing wood and non-wood productswe're shaping the fut...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Manager, Fuel iX

    Customer Success Manager, Fuel iX

    WillowTree • Durham, NC, US
    Full-time
    Customer Success Manager, Fuel iX.Welcome to TELUS Digital where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital division of TELUS, one o...Show more
    Last updated: 30+ days ago • Promoted
    Technical Sales and Field Service Engineer

    Technical Sales and Field Service Engineer

    CaptiveAire Systems • Greensboro, NC, US
    Full-time
    Technical Sales and Field Service Engineer.Technical Sales and Field Service Engineer.Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing custo...Show more
    Last updated: 2 days ago • Promoted
    Service Manager

    Service Manager

    Cintas • Graham, NC, US
    Full-time
    Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management. managing the overall performance of a team; provi...Show more
    Last updated: 30+ days ago • Promoted
    Universal Banker

    Universal Banker

    First Horizon • Siler City, NC, US
    Full-time
    Provide quality, accurate, and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services...Show more
    Last updated: 30+ days ago • Promoted
    Customer Retail Service Manager

    Customer Retail Service Manager

    Michaels • Greensboro, NC, US
    Full-time +1
    Store - GREENSBORO, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recove...Show more
    Last updated: 30+ days ago • Promoted
    Field Supervisor

    Field Supervisor

    Allied Universal® • Greensboro, NC, US
    Full-time
    Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and ...Show more
    Last updated: 20 days ago • Promoted
    Senior Sourcing Manager

    Senior Sourcing Manager

    Kidde Global Solutions • Mebane, NC, US
    Full-time
    As part of Kidde Global Solutions Residential Fire Business Unit, you'll be part of a legacy of leadership in home fire safety, working with cutting-edge technologies that protect lives and propert...Show more
    Last updated: 30+ days ago • Promoted
    Part-Time Field Sales Representative

    Part-Time Field Sales Representative

    Asurion • Greensboro, NC, US
    Part-time
    Part-Time Field Sales Representative.Part-Time Schedule : 5 evenings / week Hours : 4 : 05pm to 9 : 00pm.As a Field Sales Representative, we're preparing you to succeed in more than just your current posi...Show more
    Last updated: 4 days ago • Promoted
    Assistant Guest Service Manager

    Assistant Guest Service Manager

    The Fresh Market • Southern Pines, NC, US
    Full-time
    Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Spanish Field Sales Representative

    Bilingual Spanish Field Sales Representative

    AT&T • Greensboro, NC, US
    Full-time
    Join an elite group of sellers bringing customized, white glove experiences directly to the customer's door.Field Sales Representatives at AT&T are driven to connect every interaction is an opport...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager (Cloud Business Entrepreneurship)

    Principal Product Manager (Cloud Business Entrepreneurship)

    NetApp • NC, United States
    Full-time
    NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers iden...Show more
    Last updated: 6 days ago • Promoted
    Field Claim Representative

    Field Claim Representative

    Auto-Owners Insurance • Greensboro, NC, US
    Full-time
    A career at Auto-Owners is challenging and rewarding.Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.We offer a me...Show more
    Last updated: 30+ days ago • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&T • Greensboro, NC, US
    Full-time
    Join an elite group of sellers bringing customized, white glove experiences directly to the customer's door.Field Sales Representatives at AT&T are driven to connect every interaction is an opport...Show more
    Last updated: 30+ days ago • Promoted
    Senior Sales & Service Representative (Universal Banker) - Pittsboro

    Senior Sales & Service Representative (Universal Banker) - Pittsboro

    First Citizens Bank • Pittsboro, NC, US
    Full-time
    Are you a people person? Be a First Citizens person.Join our branch team and make a difference.As a Senior Sales & Service Representative at First Citizens Bank, you will support sales and serv...Show more
    Last updated: 8 days ago • Promoted