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Sober Support Unit (SSU) Program Manager

Sober Support Unit (SSU) Program Manager

Oakland Community Health NetworkPontiac, MI, US
12 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary

The Sober Support Unit Program Manager oversees the daily operations of a non-medical social detoxification program.

Essential Functions

  • Provide a warm and welcoming environment for person’s served
  • Direct and supervise SSU staff, ensuring adherence to policies and procedures
  • Evaluate staff performance
  • Provide oversight of accurate and complete record keeping
  • Conduct periodic case reviews with staff
  • Attend administrative staff and conduct SSU team meetings
  • Develop and maintain relationships with community partners
  • Develop SSU staff schedule and cover shifts as needed
  • Provide short-term, intensive, recovery-oriented services to adults experiencing a Sud crisis
  • Ensure 24 / 7 availability of SSU services, including on-site staffing and on-call support.
  • Facilitate discharge planning and linkage to appropriate follow-up services such as outpatient care, partial hospitalization, or residential treatment.
  • Ensure staff are trained in transition planning, crisis intervention, de-escalation techniques, and communicable disease prevention.
  • Monitor and report service outcomes
  • Other duties as assigned

Education :

  • High School Diploma or GED Required
  • Bachelor’s Degree in mental health field preferred
  • Training Requirements (licenses, programs, or certificates) :

  • State of Michigan licenses, certification and / or registrations in appropriate behavioral health field preferred
  • Licensed EMT preferred
  • Certified peer recovery coach certificate preferred
  • Experience Requirements :

  • Experience in providing services to Individual’s with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and / or children with Intellectual / Developmental Disabilities preferred.
  • Experience in providing services in the public sector preferred.
  • Supervisory experience preferred.
  • Job Specific Competencies / Skills :

  • Ability to build positive relationships with contractors and community partners.
  • Knowledge of Health Care Systems desired
  • Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services
  • Demonstrated effective interpersonal skills.
  • Demonstrated ability to work effectively in a team environment.
  • Demonstrated effective negotiation skills.
  • Demonstrated effective written and oral communication skills.
  • Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs.
  • Oakland Community Health Network’s Core Competencies :

  • Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity / Building Trust)
  • Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
  • Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
  • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
  • Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
  • Additional Information :

    Travel required, physical requirements, on-call schedules, etc. :

  • Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
  • Must be available for meetings and events which may occur outside of standard office hours.
  • Work performed primarily in an office environment.
  • The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
  • OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

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    Program Manager • Pontiac, MI, US

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