Public Safety Officer-40 hours ( 2nd shift)

Public Safety Management Program

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Public Safety Management Program is followed to ensure a safe and secure environment for patients, staff, and visitors, and to provide for the development of employee participation in a comprehensive, proactive loss prevention program. May be called upon to provide assistance in many different circumstances, settings, and weather.

Essential Duties & Responsibilities

1. Responds promptly to emergencies, codes, and alarms in accordance with the Public Safety Management Program and the Emergency Management Policy.

• First responders to acts of violence and aggression, including civil disturbances, weapons / hostage / armed intruder situations, agitated / disruptive / combative patients, workplace violence events, and any other potential crisis situations.
• Calls for assistance, in a professional manner, within one minute, as indicated by officer's reports and supervisor's observations.
• Performs in emergency / crises according to prescribed procedure or protocol, as indicated by officer's report.
• Demonstrates consistent ability to assess and resolve crises, with minimum restrictions, according to approved training methods 100% of the time.
• Respond to and investigate reported thefts, disturbances, and incidents.
• Respond to medical emergency calls such as slips or falls in the facility or on the grounds, and provide any emergency equipment as needed, and assist with transport within the building, awaiting ambulance as the case warrants.
• Administer nasal Naloxone in the timeliest fashion to suspected opioid overdose victims when needed while activating an emergency medical response.
• Protects against threats relating to gunshot and weapons-related trauma violence spill-over, including when victims of weapons violence and suspected perpetrators of weapons violence are present in the ED, ICU, OR, etc.

2. Coordinates with local Police, Fire, and Emergency personnel as directed.

3. Safety Searches, conducts emergency contraband searches of patient rooms and property, taking possession of any discovered weapons, needles, substances (like Fentanyl), and other items presenting an immediate risk to life safety.

4. Patient Observation - Performs patient watch or observation as directed. Responds appropriately to a variety of human service issues, including domestic abuse, substance abuse, forensic patients, psychiatric cases, and anxious / upset visitors. Maintain composure and professional demeanor in an occasionally chaotic environment. Practices universal precautions. Restrains patients as necessary, utilizing de-escalation techniques. Serves as a dedicated safety detail for patients presenting homicidal ideations and actions.

5. Forensic Patient Management Orients external law enforcement personnel on MAH safety procedures and protocols. Responds and assists external law enforcement with de-escalation, restraint, etc. Assumes direct observation and custody of the forensic patient if external law enforcement is incapacitated.

6. Patrols inspect and report loss prevention issues and safety hazards.

7. Report incidents.

8. Performs desk duties.

9. Ensures a positive public relations attitude.

10. Performs adjacent duties as required.

11. Oversees hospital parking.

12. Demonstrates an understanding of job description, performance expectations, and competency assessment.

13. Demonstrates a commitment toward meeting and exceeding the needs of our customers.

14. Participates in departmental and / or interdepartmental quality improvement activities.

15. Participates in and successfully completes Mandatory Education.

16. Performs all other duties as needed or directed to meet the needs of the department.

17. Organizational Requirements :

Minimum Qualifications

1. Adequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G.E. equivalency. Associate's degree or equivalent in criminal justice, law enforcement, or business management preferred, or current student enrolled in a criminal justice program also encouraged.

2. 1 - 2 years of healthcare security experience preferred. Military, law enforcement, and customer service work experience are also preferred.

3. Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal and communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer and data entry skills. In the absence of a particular skill, a colleague must have the ability to be trained to a level of proficiency.

4. A current, valid driver's license is required. Completed upon hire : AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification, Stop the Bleed, and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal / Homicidal Patients and Restraints / Seclusion Safety Training.

5. Good decision-making ability in stressful / emergency situations.

Physical Requirements & Environment

1. Exposure to occasional dangers of assault and hazards resulting from response to alarms and other irregularities, including bomb threats, disasters, fire / alarm