Talent.com
Care Coordinator
Care CoordinatorCompanions and Homemakers • Middlebury, CT, US
Care Coordinator

Care Coordinator

Companions and Homemakers • Middlebury, CT, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Summary :

  • As a Scheduling Coordinator, you will be the primary first point of contact for clients and caregivers in your region.
  • You will be responsible for the timely scheduling of caregivers to meet the scheduled needs and care of clients.
  • You will also be responsible to supervise caregivers for your region, ensuring they are upholding the company’s mission and providing quality care to clients.

Job Responsibilities :

  • Prioritize your assignment of open client schedules and complete work assigned by supervisor timely.
  • Directly manage and oversee the coordination of new client referrals to ensure timely staffing.
  • Ensures operational leaders are kept informed on all activities impacting admission.
  • Ensure caregiver schedules are coordinated to promote consistency for clients, minimize overtime, limit incentives, and put cost controls in place to ensure client needs are met within budget.
  • Receive, investigate, and resolve client complaints related to scheduling and clients’ care needs.
  • Work with a supervisor to resolve considerable complaints of a more serious nature.
  • Ensure all caregivers receive progressive disciplinary action for non-clinical performance issues as necessary with the direction of your supervisor.
  • Act as an advocate for caregiver who have experienced any type of concerns such as payroll issues, concerns with a client, etc.
  • Concisely document interactions and changes with clients and caregivers in the EMR.
  • Constantly keep the information in the EMR as up to date as possible.
  • Work with state care managers when applicable to update on changes in client care needs and to resolve care issues or concerns.
  • Communicate recruiting needs to operational leaders and the recruiting department.
  • Participate in recruitment, hiring and orientation activities as needed.
  • Collect service agreements and non-medical forms from clients / contacts as assigned by supervisor.
  • Handle all phone interactions with internal and external callers efficiently and courteously Demonstrate proper judgment, problem-solving and planning skills, commitment to the Company’s mission, self-sufficiency and initiative, compassion and respect for the elderly, and the ability to internalize constructive criticism properly Other duties may be assigned as business needs change.
  • Job Requirements :

  • Minimum of 1 year in the homecare or healthcare industry preferred.
  • Minimum of 1 year handling scheduling for clients preferred.
  • Strong written and oral communications Ability to work with a wide range of personalities in a diverse environment.
  • Strong computer skills, including ability to operate in an EMR, send / receive email communications and review / analyze spreadsheet data.
  • Strong coaching and interpersonal skills, with the ability to build trust and establish and maintain effective working relationships.
  • Must be a team-player.
  • Must have ability to motivate and develop field staff.
  • Ability to handle confidential documents and sensitive information professionally.
  • Ability to work effectively in a fast-paced work setting using technology-based programs and platforms.
  • Experience serving as a mediator and recommending and applying interventions to resolve employee disagreements, conflicts or misunderstandings.

  • Skilled at investigating and resolving employee / client relations issues including gathering and analyzing documentation and recommending potential solutions.
  • Ability to handle multiple projects, changing priorities and frequent heavy workloads which may require work outside of normal business hours.
  • Must have exemplary organizational and time management skills.
  • Bilingual in Spanish speaking is a plus.
  • Work Environment and Physical Demands :

  • Supportive management and team-oriented office environment Work in office 4 days / week, Work from home 1 day / week Positive organizational culture Sitting, standing and walking short distances Hand-eye coordination for typing Sufficient speech and hearing acuity COHOSTAFF   HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer.
  • We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
  • Powered by JazzHR
  • Create a job alert for this search

    Care Coordinator • Middlebury, CT, US

    Related jobs
    Care Management Coordinator

    Care Management Coordinator

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Care Management Support Coordinator II.Key Responsibilities Supports administrative care management activities, including outreach and handling inbound calls Schedules...Show more
    Last updated: 30+ days ago • Promoted
    Care Coordination Specialist

    Care Coordination Specialist

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Care Coordination Specialist to provide non-clinical administrative support in a remote setting. Key Responsibilities Provide administrative support to Case Managers and...Show more
    Last updated: 30+ days ago • Promoted
    HEDIS Operations Coordinator

    HEDIS Operations Coordinator

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a HEDIS Screening Operations Coordinator.Key Responsibilities Coordinate with Primary Care Physician offices to ensure diabetic members receive necessary eye exams Manag...Show more
    Last updated: 4 days ago • Promoted
    Home Care Scheduling Coordinator

    Home Care Scheduling Coordinator

    Guardian Angel Senior Services • Springfield, MA, US
    Full-time
    Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our dyn...Show more
    Last updated: 30+ days ago • Promoted
    Patient Care Coordinator

    Patient Care Coordinator

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Patient Care Coordinator.Key Responsibilities Manage a large volume of phone and email communication, including securing referral orders and responding to customer quer...Show more
    Last updated: 30+ days ago • Promoted
    Pennsylvania Care Management Coordinator

    Pennsylvania Care Management Coordinator

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Care Management Support Coordinator II to join their team.Key Responsibilities Conduct telephonic outreach to members for enrollment into Case Management programs Prov...Show more
    Last updated: 3 hours ago • Promoted • New!
    Customer Care Coordinator

    Customer Care Coordinator

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Customer Care Coordinator - Work from Home.Key Responsibilities Provide exceptional service for general account and payment questions Navigate and resolve complex offs...Show more
    Last updated: 30+ days ago • Promoted
    Transition Care Coordinator

    Transition Care Coordinator

    Nuvance Health • Danbury, CT, US
    Full-time
    The Transition Care Coordinator works as a member of the health care team to promote timely, comprehensive, coordinated, cost-effective, and efficient quality care to all patients.This position is ...Show more
    Last updated: 8 days ago
    Foster Care Activities Coordinator

    Foster Care Activities Coordinator

    Town of Bloomfield • Bloomfield, CT, United States
    Full-time
    This is a non-benefited vacancy in the Department of Social & Youth Services for an average of 10 hours per week, including after-school, evening, and occasional weekend hours.Coordinate, develop, ...Show more
    Last updated: 30+ days ago • Promoted
    Travel RN Patient Care Coordinator - $2,085 per week

    Travel RN Patient Care Coordinator - $2,085 per week

    PRIDE Health • Meriden, CT, United States
    Full-time
    PRIDE Health is seeking a travel nurse RN Clinical Coordinator, Case Management for a travel nursing job in Meriden, Connecticut. Job Description & Requirements.Pay package is based on 8 hour shifts...Show more
    Last updated: 9 hours ago • Promoted • New!
    Surrogate Engagement Coordinator

    Surrogate Engagement Coordinator

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Surrogate Engagement Coordinator.Key Responsibilities Manage a pipeline of surrogate applicants, providing personalized support throughout the screening process Serve ...Show more
    Last updated: 3 hours ago • Promoted • New!
    Pediatric Care Coordinator

    Pediatric Care Coordinator

    Fair Haven Community Health Care • New Haven, CT, US
    Full-time
    We are seeking a Pediatric Care Coordinator to join our dynamic team!.The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigati...Show more
    Last updated: 30+ days ago • Promoted
    Transitions of Care Coordinator

    Transitions of Care Coordinator

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Transitions of Care Coordinator to support members navigating the healthcare system after hospital discharge. Key Responsibilities Check in with members post-discharge t...Show more
    Last updated: 3 hours ago • Promoted • New!
    Care Navigation Coordinator

    Care Navigation Coordinator

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Care Navigation Resource Coordinator.Key Responsibilities Support the care navigation team by communicating with post-acute providers and assisting in discharge plannin...Show more
    Last updated: 1 day ago • Promoted
    Scheduling Coordinator - Homecare

    Scheduling Coordinator - Homecare

    Above All Talent Solutions • Feeding Hills, MA, US
    Full-time
    Our client, a family owned & reputable Home Care agency, with multiple offices in Massachusetts, is seeking a FULL TIME compassionate, competent, dependable &. Works collaboratively with the...Show more
    Last updated: 30+ days ago • Promoted
    CareIQ Supervising Coordinator

    CareIQ Supervising Coordinator

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a CareIQ Coordinating Supervisor to oversee operations and staff related to healthcare service coordination. Key Responsibilities Direct day-to-day operations and ensure q...Show more
    Last updated: 3 hours ago • Promoted • New!
    Intake Coordinator

    Intake Coordinator

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for an Intake Coordinator, Non-Clinical.Key Responsibilities Timely entry of home health referrals and communication with care center and business development staff Demonstr...Show more
    Last updated: 30+ days ago • Promoted
    Home Health Patient Coordinator

    Home Health Patient Coordinator

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Home Health Patient Service Coordinator.Key Responsibilities Ensures timely scheduling and performance of patient assessment visits, including Oasis visits Collaborate...Show more
    Last updated: 1 day ago • Promoted