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Customer Care Coordinator
Customer Care CoordinatorVirtualVocations • Springfield, Massachusetts, United States
Customer Care Coordinator

Customer Care Coordinator

VirtualVocations • Springfield, Massachusetts, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Care Coordinator - Work from Home.

Key Responsibilities

Provide exceptional service for general account and payment questions

Navigate and resolve complex offshore escalations

Grow into an advanced leadership role as an account advocate

Required Qualifications

High School Diploma, GED, or equivalent certification

At least 2 years of Customer Service or Call Center experience

At least 1 year of experience using Google Suite or Microsoft Office

Reliable private internet connection and secure home office environment

Ability to work Monday-Friday from 10 : 00AM-7 : 00PM CST

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Customer Care Coordinator • Springfield, Massachusetts, United States

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