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Lead Technical Account Manager - F / M

Lead Technical Account Manager - F / M

SparteoMilwaukee, WI, US
6 days ago
Job type
  • Full-time
Job description

Lead Technical Account Manager

Sparteo is an independent suite of AI-powered advertising technologies built on sustainable, sovereign infrastructure. Since 2018, we've been reshaping programmatic advertising to make it faster, more transparent, and more profitable by building the most direct path between publishers and advertisers. But we don't stop here : wherever attention lives, on the web, in apps, on CTV, and beyond, our mission is to monetize audiences, across every device. Our data-driven tech delivers 30% higher revenues for our clients on average than traditional solutions.

Our Solutions :

  • Actirise : the display tech designed for performance
  • FastCMP : the consent management platform specifically designed for business purposes
  • Meetscale : the most advanced SSP for Publishers and Ad Networks
  • Viously : the ultimate all-in-one video tech solution
  • Voxeus : the audio distribution and monetization technology

Behind Sparteo's growth is a team of 100+ talents across 11 countries, united by a shared ambition to redefine the future of digital advertising.

Our dedication has placed Sparteo among the most dynamic tech players in Europe :

  • FT1000 ranking Among the fastest-growing European companies in 2024 & 2025
  • The Europas Featured in the list of 100 hottest startups
  • Pixalate Ranking #1 Web SSP in France with our Actirise solution, overtaking Google AdExchange

    • These milestones are just the result. What truly sets us apart is how we work : at Sparteo, we don't settle, we act.

  • We are hungry : Always pushing for better, never settling for average.
  • We are data-obsessed : Facts guide us, not assumptions, not egos.
  • We think as one : Collective goals come before personal wins.
  • We trade off : We simplify, prioritize, and go for high-impact results.
  • We solve problems : We own challenges and turn ideas into action.
  • We say what we do : Radical transparency is how we grow, no fluff, no hiding

    • Your Job

    We are seeking an experienced and dynamic Lead Technical Account Manager to guide and empower our Technical Account Management (TAM) team. As a leader, you will be responsible for ensuring technical excellence, driving client satisfaction, and fostering the growth of your team members. This role perfectly blends team management, strategic client interaction, and process optimization.

    To specify :

    Team Leadership & Management :

  • Lead, mentor, and grow a team of 3 Technical Account Managers.
  • Define and monitor team KPIs to ensure objectives are met and to drive performance.
  • Conduct regular one-on-one meetings and performance reviews to support the professional development of your team members.
  • Effectively allocate team resources, manage workloads, and prioritize key projects.

    • Strategic Account Integrations :

  • Act as the primary technical point of contact for our most strategic clients, guiding them through complex integrations.
  • Participate in client calls to provide technical expertise, particularly with key French-speaking clients.
  • Collaborate with internal teams (Sales, Product, Engineering) to resolve technical challenges and ensure client success.
  • Oversee the quality and technical expertise delivered throughout the entire client integration lifecycle.

    • Process Optimization & Improvement :

  • Analyze and enhance existing team processes, including support ticket management, to improve efficiency and client satisfaction.
  • Develop and maintain comprehensive documentation for technical processes and best practices.
  • Identify and implement new tools or automation opportunities to increase team capacity and scalability.

    • Your Profile For This Job

  • 5+ years of experience in a technical client-facing role such as Technical Account Management or Solutions Engineering.
  • Proven experience in team management or a leadership role.
  • Strong background in the AdTech industry, with deep knowledge of SSPs, DSPs, and the programmatic ecosystem.
  • Fluency in both French and English is mandatory, with the ability to lead technical conversations with clients in both languages.
  • A data-driven and analytical mindset, with a passion for process improvement.
  • Thrive in an autonomous and fast-paced environment.

    • Technical Skills :

  • AdTech Expertise : Solid experience with the programmatic ecosystem (Prebid.js, OpenRTB, SSPs).
  • Web Technologies : Excellent knowledge of HTML, CSS, JavaScript, and browser debugging tools.
  • Web Performance : Understanding of Core Web Vitals and their impact on monetization.
  • Consent Ecosystem : Familiarity with Consent Management Platforms (CMP) and standards like TCF v2.2+.
  • Technical Background : A formal technical education or equivalent training is required to handle integration tasks and debugging.

    • Your Mindset To Share Our Adventure

  • You want to make an impact and move things forward collectively. Does hearing phrases like "Yes, but we've been doing it this way for years..." make your hair stand on end? We feel the same way : progress is made by questioning what already exists.
  • You solve problems pragmatically and analytically.
  • You're looking for a fast-moving environment where your agility will be an asset. The 80-20 (Pareto) principle holds no secrets for you.
  • Your ability to listen encourages you to challenge and improve yourself on an ongoing basis.

    • Benefits & Work Environment

  • Dynamic Remote Culture : At Sparteo, we embrace a flexible work environment that adapts to your lifestyle, allowing you to contribute from wherever you feel most productive, be it from home or our urban offices in Paris, Lille, or London.
  • Close-knit Team : Be part of our dynamic and united team, where collaboration, innovation, and mutual support drive our collective success and create a thriving work environment.
  • Vibrant Social Events : Engage in regular social gatherings and company events that foster community and celebrate our milestones.
  • Rapid Growth : Experience the excitement of working with a company in rapid expansion mode, impacting the advertising technology landscape across Europe and beyond.
  • Tailored Support : We provide robust career development support, including training programs, career check-ins with HR, opportunities for internal mobility, and performance feedback sessions conducted quarterly or semi-annually, depending on your role.
  • RTT Days : We support work-life balance with additional rest days (RTT), provided based on position and tenure, empowering you to recharge and enjoy life outside of work.
  • Comprehensive Health and Pension Plans : We provide a robust health benefits plan, ensuring you and your family are covered and cared for.
  • Additional Perks :

    • Benefit from the Swile card for meals.

  • Partial reimbursement of public transit passes.

    • Ready to join Team Sparteo? Send us your CV and continue the recruitment process!

    Here Are The Stages In Our Recruitment Process

  • Discussions about your driving forces, your ambitions and our Sparteo mindset will be held with a member of our Talent Acquisition team.
  • Analytical and business logic tests.
  • Discussions with one or more members of the Sparteo team, including your future manager.
  • Taking up references.

    • Our recruitment process is mainly conducted by videoconference; however, certain stages may require a face-to-face meeting.

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    Technical Account Manager • Milwaukee, WI, US

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