Team Member : Customer Service Associate (Restaurant)

Position Mission : The mission of the Food Champion is to ensure the highest quality of food and service for our guests by meticulously preparing menu items to exact specifications, maintaining cleanliness and safety standards, and effectively communicating with team members. This role is pivotal in providing a consistent and exceptional dining experience.

Responsibilities Include :

• Be an expert on the menu and build menu items to proper specifications.
• Mark customizations using current procedures.
• Communicate effectively between the line and the front counter and drive-thru.
• Assist the expediter and provide good customer service during handoffs.
• Keep the workstation clean and ensure safety and quality standards are met.
• Check temperatures of food on a regular basis and monitor food temps in the reach-in coolers.
• Clean equipment including but not limited to grills, melters, taco rail, and crumb tray.
• Use proper portioning tools and monitor ingredient levels on the line.
• Wear a headset on the drive-thru line.
• Stock the line with wraps, trays, bowls, lids, boxes, and bags.
• Use and clean fryers, monitor their status, and refresh items on the line.

Required Skills, Knowledge and Abilities :

Physical Demands :

Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation