Full-time Retail Sales Associate

Solutions Advisor

At Office Depot Inc., the Solutions Advisor is a full-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The Solutions Advisor will quickly build & maintain customer relationships and become a trusted advisor by utilizing training of Technology products / services and print offerings. The Solutions Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services / products offered to our customers. The Solutions Advisor will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities :

• Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and / or services solutions. Maintains awareness of planned advertisements and promotions.
• Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
• Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
• Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
• Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
• Trains and coaches new / existing associates on the use of new products and tools and / or selling program.
• Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
• When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage or POP materials.
• Performs other duties as assigned. For Stores with Co-working, will back up Co-working manager in the operational execution of the co working department, as needed.

Education & Experience :

About The ODP Corporation :

The ODP Corporation (NASDAQ : ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule :

The salary range for this role is 16.50 to 18.00, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

How to Apply :

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity :

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.