Payroll Specialist - Bilingual (English / Mandarin)

Job Description

【About JD.com】

JD.com (NASDAQ : JD and HKEX : 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

【International Logistics】

JINGDONG Logistics (HKEX : 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks : warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.

Learn more about us :

【Job Details】

Job Title : Payroll Specialist

Location : Irvine, CA or Fontana, CA

Annual Base : $84,000 - $108,000 + Annual Bonus

Key Responsibilities :

1. Manage end-to-end U.S. payroll processing for all employees, including salaried, hourly, and contingent workers.

2. Ensure compliance with federal, state, and local payroll laws and regulations (e.g., IRS, FLSA, state-specific requirements).

3. Maintain accurate payroll records, reconcile payroll accounts, and resolve discrepancies.

4. Oversee payroll-related tax filings and reporting, including quarterly and annual submissions.

5. Partner with HR and Finance teams on new hires, terminations, salary changes, benefits, and bonuses.

6. Develop, implement, and improve payroll policies, procedures, and internal controls.

7.Respond to employee inquiries regarding payroll, deductions, and benefits.

8.Lead and mentor a small payroll team, providing guidance, training, and performance feedback.

9.Support audits and compliance reviews as required.

Qualifications :

1. Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

2. Minimum 3–5 years of U.S. payroll experience.

3. Strong knowledge of U.S. payroll regulations, tax compliance, and payroll systems (e.g., Workday, ADP).

4. Experience managing payroll for multi-state operations preferred.

5. Excellent analytical, organizational, and problem-solving skills.

6. Strong communication skills with the ability to interact with employees at all levels (Proficiency in Mandarin is strongly preferred).

7. Detail-oriented, proactive, and able to work under tight deadlines.

What We Offer :

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.