Medical Support Assistant (Medical Receptionist)

Medical Support Assistant

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Philadelphia VA Medical Center located at 3900 Woodland Ave, Philadelphia, PA 19104. Working hours are Sat - Sun, 8 : 00am-4 : 30pm, 4 : 00pm 12 : 00am, or 12 : 00am-8 : 00am. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

Responsibilities

• Schedule appointments and utilize the Electronic Waiting List accurately in a timely manner.
• All appointments shall be made with the patient's input, either in-person or by phone and attempting to avoid patients having to make multiple trips to the medical center or whenever possible.
• The contractor shall notify the VA shift supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.
• The contractor shall conduct a daily review of active / pending consults, Electronic Wait List, Recall list and Audio Care communications for accuracy and disposition.
• Provide general reception support in the Release of Information (ROI) offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs and reconcile claims / vouchers for payments using electronic systems.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

Qualifications

Have a two-year degree.

All candidates must be able to :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.