Customer Account Director

A company is looking for a Customer Account Director to increase revenue through customer renewals, upsells, and expansions.

Key Responsibilities

Develop and manage a sales pipeline, maintaining detailed records in Salesforce

Collaborate with the Customer Success team to identify expansion opportunities and meet revenue targets

Lead presentations and manage account issues related to licensing, contracts, and renewals

Required Qualifications

5+ years of experience in account management or sales, preferably in a SaaS environment

Experience managing a pipeline of named accounts with accurate forecasting abilities

Ability to influence stakeholders and map account whitespace effectively

Comfortable in rapidly changing environments and adapting sales processes

Must reside and work within the U.S. (excluding certain states)