Product Manager Speech AI Vice President Machine Learning Center of Excellence

Product Manager In Speech And Voice Ai / Ml Team

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a product manager in the speech and voice AI / ML team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will have the unique opportunity to be a critical player in our firm-wide transformational efforts to shape the future of banking. You will be responsible for the speech / voice transcription and analytics platform. You will be a key member of a cross-functional team of data scientists, engineers, designers, and project managers and will have the chance to shape your product's vision, strategy, adoption, and manage ongoing stakeholder demand. You will push the boundaries of what is possible and innovate quickly in a rapidly evolving field.

Job Responsibilities

• Build strong, strategic relationships with clients across the firm; you are highly collaborative and interface successfully between clients, technology, and data science.
• Drive business development by developing a comprehensive commercial plan aimed at growing adoption and pursuing significant commercial impact.
• Excel in product thinking, ideation, and execution, adept at interviewing users and identifying user needs to solve business problems.
• Create data flow diagrams, customer journey mapping, etc., to clearly map out the requirements and user journey end-to-end.
• Develop robust product requirement documents and set clear scope, test strategies, and execution plans.
• Utilize strong design and presentation skills to effectively communicate your vision and support marketing and communication efforts.
• Design metrics and KPIs to measure feature / product success, ensuring your team and stakeholders understand how you are measuring product success.
• Test new features, approve launches, and engage stakeholders for an early preview.
• Design and develop launch / roadshow contents, and work with stakeholders to create platforms to showcase valuable new features.
• Collect user testimonials and feedback on a regular basis, iterating the product to create incremental business value.
• Provide clients with a clear vision and communicate your execution strategy through a well-defined roadmap.

Required Qualifications, Capabilities, And Skills

Preferred Qualifications, Capabilities, And Skills