Customer Service Associate / Keyholder
CubesmartLake Forest, CA, US1 day ago
Job type
- Full-time
Job descriptionDeveloping customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. Interacting face to face with customers, providing excellent service, and building rapport. Meeting monthly sales goals and metrics. Walking the property to perform lock checks and showing units to customers. Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) A positive and outgoing personality with a passion for helping people. Experience in delivering high quality customer service to a diverse customer market. Basic computer skills. You must have the ability to work Saturdays. Valid driver’s license and insurance with access to reliable transportation used during the workday. While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. Some locations may require Sunday hours
Job Description
Overview :
At CubeSmart, our culture makes the difference.
When we say it’s what’s inside that counts, we are saying “you count”
Responsibilities :
What CubeSmart Self Storage offers :
- Weekly Pay - Putting money in your pocket more often
- Excellent Schedule – Most shifts end at 6 : 00 p.m. and Sundays off
- Competitive Hourly Pay & Bonus
- Paid Time Off – Vacation, Sick, & Holidays
- Generous Health Benefits
- 401k Retirement Plan with Company Match
- Tuition Reimbursement
- Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service :
Property Maintenance :
You’ll love working here because…
YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US
Qualifications :
You’d be great in this role if you have…
We also want you to know that...
The hourly rate for this role is $18.72-$20.29, based on experience
We are an Equal Opportunity Employer, Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.
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Customer Service Associate • Lake Forest, CA, US
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