Senior Field Service Engineer (SEM / LDB) Job at Jobs via Dice in Irvine

Job Description

We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states : Field Service Engineer II, III, and Senior. Qualifications for each level will be dependent on education and years of experience. We will be hiring candidates throughout the year in different regions.

How You Will Make an Impact

Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency. You will provide advanced technical support and assistance for our Materials and Structural Analysis (MSD) Electron Microscopy (EM) business that designs, manufactures, and supports a broad range of high-performance microscopy workflow solutions for micro-, nano-, and picometer-scale images and answers. You will lead high-complex problem-solving efforts and help your Supervisor and / or Service Manager upgrade the technical skills of all Field Service Engineers in your assigned scope to a higher level.

Key Responsibilities

• Ensure overall service delivery meets or exceeds client expectations and contractual obligations.
• Provide strategic feedback and technical advice to senior management.
• Engage with internal and external customers to align service offerings with business needs.
• Foster a collaborative and innovative team environment.
• Support the professional technical development and career growth of the engineering team.
• Drive continuous improvement initiatives within the department.

Minimum Education & Experience

Knowledge, Skills, Abilities

Physical Requirements / Work Environment

Environmental Conditions

Able to lift 40 lbs. without assistance, adherence to all GMP safety standards, laboratory setting, and some PPE (safety glasses, gowning, gloves, lab coat, ear plugs, etc.).

Work Schedule

Standard (Mon-Fri).

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Compensation And Benefits

The hourly pay range estimated for this position Sr Engineer, Field Service based in California is $49.58-$74.38. This position may also be eligible to receive a variable annual bonus based on company, team, and / or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes :

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