Patient Access Specialist

Icon VendorPass and Affiliates
Overland Park, KS, United States
$21 an hour
Full-time
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Position Title : Patient Access Specialist

Location : Overland Park, Ks

Pay Rate : $21 / hr (+benefits)

Contract Type : W2 Temp-to-Hire

Industry : Healthcare / Pharmaceutical

JOB OVERVIEW

  • Data Entry
  • Need customer service for overflow help with other teams
  • Accuracy creating accounts and cases
  • Updating information in accounts from Med Billers

Requirements

  • Strong accurate data entry skills
  • Previous work experience in Specialty Pharmacy or Customer Service preferable
  • Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
  • Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service skills

This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service setting

  • Strong ability to multi-task and strong time management skills
  • Ability to function in a high-volume, fast-paced environment
  • Dependable and strong work ethic
  • Ability to accept and implement feedback and coaching

Specific type of experience preferred

  • Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
  • Experience working in a health care / pharmaceutical industry environment
  • Understanding of challenges associated with patients' medical condition

Reference #2097065

12 days ago
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