Site Director

Site Director

Job Summary : The Site Director, Fulfillment Center is responsible for managing a pharmacy fulfillment center, which enables a convenient, personalized, pharmacy customer experience. Accountable for all aspects of a fast paced and automated fulfillment center. Leadership and direction of all aspects of staffing, operations, policy / procedure, and employee engagement. Accountable for partnering with the product and service delivery leaders to ensure excellent customer support and transformational capabilities for both internal and external customers.

Job Responsibilities :

• Responsible for developing and managing the annual Fulfillment Center budget.
• Manages all Fulfillment Center Key Performance Indicators.
• Responsible for ensuring superior Fulfillment Center morale and effective management of all team member programs.
• Manages all Fulfillment Center equipment and facilities maintenance programs.
• Manages Walgreens performance management programs and effectively develops management team through performance development process.
• Establishes and maintains constructive working relationships with other site leaders and business leaders across Walgreens.
• Directs the efforts to ensure best in class service delivery and efficiency in alignment with Walgreens service and compliance goals.
• Partners with selective business entities within the Walgreens family of companies and Centralized Services teams to drive innovation and service optimization.
• Translates business strategies into clear objectives for site members.
• Develops and mentors staff through on-boarding, open communication, training and development opportunities, and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens

Founded in 1901, Walgreens proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members, and communities.

External Basic Qualifications

Preferred Qualifications

We will consider employment of qualified applicants with arrest and conviction records.