Talent.com
Customer Service Guide
Customer Service GuideVirtualVocations • Baltimore, Maryland, United States
Customer Service Guide

Customer Service Guide

VirtualVocations • Baltimore, Maryland, United States
11 days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Service Guide - Remote.

Key Responsibilities

Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various communication channels

Educate customers on their plans and assist them in using digital tools to navigate healthcare confidently

Document thoroughly and ensure accurate and timely handling of client and member inquiries while safeguarding privacy

Required Qualifications

At least 2 years of experience in a healthcare contact center

3+ years of overall customer service experience

Associate or Bachelor's degree or recent work toward a degree is preferred

Prior experience working across multiple customer service channels

Tech-savvy with the ability to learn and adapt quickly across multiple systems

Create a job alert for this search

Customer Service Guide • Baltimore, Maryland, United States

Related jobs
Remote Customer Service Guide

Remote Customer Service Guide

VirtualVocations • Washington, District of Columbia, United States
Remote
Full-time
A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, handling 30-40 calls per day and managing various co...Show more
Last updated: 9 days ago • Promoted
Food Service Liaison (Hanover)

Food Service Liaison (Hanover)

UPMC - Pittsburgh Medical Center • Hanover, PA, US
Full-time
Responsible for processing and maintaining patient diet orders through automated diet office software.Utilizes customer friendly telephone skills to interact with patients and nursing to problem so...Show more
Last updated: 1 day ago • Promoted
Travel CT Tech - $2,453 per week in Glen Burnie, MD

Travel CT Tech - $2,453 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Atlas MedStaff to find a qualified CT Tech in Glen Burnie, Maryland, 21061!.Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession fo...Show more
Last updated: 10 days ago • Promoted
Travel CT Tech - $2,875 per week in Glen Burnie, MD

Travel CT Tech - $2,875 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with talent4health to find a qualified CT Tech in Glen Burnie, Maryland, 21061!.Night Shifts X 12Hrs ( May include Nights, weekends, swing shifts ).Talent4Health is ...Show more
Last updated: 10 days ago • Promoted
Travel CT Tech - $2,495 per week in Glen Burnie, MD

Travel CT Tech - $2,495 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Triage Staffing LLC to find a qualified CT Tech in Glen Burnie, Maryland, 21060!.Travel Radiology : CT Tech Glen Burnie. Shift Details : 12H Nights (6 : 30 PM-7 : 00 ...Show more
Last updated: 9 days ago • Promoted
Travel CT Tech - $2,893 per week in Glen Burnie, MD

Travel CT Tech - $2,893 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with American Medical Staffing to find a qualified CT Tech in Glen Burnie, Maryland, 21061!. We’re living in the new normal.Lives and careers look different today.So w...Show more
Last updated: 9 days ago • Promoted
Member Service Guide

Member Service Guide

VirtualVocations • Baltimore, Maryland, United States
Full-time
A company is looking for a Member Service Guide.Key Responsibilities Engage members with empathy and professionalism across calls and digital channels Build high-quality connections that create ...Show more
Last updated: 29 days ago • Promoted
Travel Telemetry Tech - $2,225 per week in Glen Burnie, MD

Travel Telemetry Tech - $2,225 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Tele Tech in Glen Burnie, Maryland, 21061!. NIGHTS - EoW, Holidays as needed.Might float ACLS, BLS, CPI, NIHSS required ...Show more
Last updated: 6 days ago • Promoted
Customer Service Guide

Customer Service Guide

VirtualVocations • Rockville, Maryland, United States
Full-time
A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various co...Show more
Last updated: 11 days ago • Promoted
Travel CT Tech - $2,283 to $2,532 per week in Glen Burnie, MD

Travel CT Tech - $2,283 to $2,532 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Glen Burnie, Maryland, 21061!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits pack...Show more
Last updated: 9 days ago • Promoted
Product Guide

Product Guide

ARC'TERYX • Bethesda, MD, US
Full-time +1
Your Opportunity at ARC’TERYX : .You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evoluti...Show more
Last updated: 20 hours ago • Promoted • New!
Travel CT Tech - $2,503 to $2,703 per week in Glen Burnie, MD

Travel CT Tech - $2,503 to $2,703 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Titan Medical Group to find a qualified CT Tech in Glen Burnie, Maryland, 21060!.Glen Burnie, MD, United States. BCLS / BLS - American Heart Association / ARRT(CT).Ti...Show more
Last updated: 7 days ago • Promoted
Travel CT Tech - $2,225 to $2,557 per week in Glen Burnie, MD

Travel CT Tech - $2,225 to $2,557 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified CT Tech in Glen Burnie, Maryland, 21061!. Facility in Glen Burnie, Maryland.Fusion Medical Staffing is seeking a skill...Show more
Last updated: 9 days ago • Promoted
Travel CT Tech - $2,531 to $2,731 per week in Glen Burnie, MD

Travel CT Tech - $2,531 to $2,731 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Glen Burnie, Maryland, 21061!.Are you ready to take your Travel career to the next level? See places you have no...Show more
Last updated: 9 days ago • Promoted
Travel CT Tech - $2,683 per week in Glen Burnie, MD

Travel CT Tech - $2,683 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified CT Tech in Glen Burnie, Maryland, 21060!. Joint Commission-certified staffing agency, is seeking a quality CT Tech ...Show more
Last updated: 8 days ago • Promoted
Travel CT Tech - $2453.44 / Week

Travel CT Tech - $2453.44 / Week

Atlas MedStaff • Glen Burnie, MD, US
Full-time
Atlas MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Glen Burnie, MD.Shift : 3x12 hr nights Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2453.Atlas Medstaff is cu...Show more
Last updated: 10 days ago • Promoted
Product Guide - Seasonal

Product Guide - Seasonal

ARC'TERYX • Washington, DC, US
Full-time +1
You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests.You are the inspiration behind our brand's evolution, as we continue to commit to bold object...Show more
Last updated: 30+ days ago • Promoted
Travel CT Tech - $2756.2 / Week

Travel CT Tech - $2756.2 / Week

Cynet Health • Glen Burnie, MD, US
Full-time
Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Glen Burnie, MD.Shift : 3x12 hr nights Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2756.Ranked #5 Best Travel ...Show more
Last updated: 10 days ago • Promoted
Travel CT Tech - $2,906 per week in Glen Burnie, MD

Travel CT Tech - $2,906 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.CT Tech in Glen Burnie, Maryland, 21061!.NIGHTS - Shifts will be rotating : Fri, Sat, Sun Sat, Sun, Mon ARRT CT, BLS, st...Show more
Last updated: 9 days ago • Promoted
Travel CT Tech - $2,677 per week in Glen Burnie, MD

Travel CT Tech - $2,677 per week in Glen Burnie, MD

AlliedTravelCareers • Glen Burnie, MD, US
Full-time
AlliedTravelCareers is working with Skyline Med Staff to find a qualified CT Tech in Glen Burnie, Maryland, 21061!.Join the Top- Rated Travel Healthcare Team! Skyline Med Staff was named as the #1...Show more
Last updated: 10 days ago • Promoted