Operations Associate

Mural Group is a startup focused recruiting firm partnering directly with one of the top VC backed startups in Austin. This client is a Series A marketplace company founded by former startup operators with ground level experience at one of the fastest growing startups of all time.

About the Role :

In this role you'll support the Operations team in nationwide expansion. Working in-person from the Austin office, you'll work with business customers to drive engagement and adoption of the platform. You'll also lead customer operations, identifying ways to improve processes from ideation to implementation.

This is an opportunity to get in on the ground floor with with one of the fastest growing startups in the world. We are looking for high potential, low ego, problems solvers with an analytical toolkit and relentless determination.

What You'll Do :

• Onboard new customers
• Assist with Customer Support Operations
• Grow existing customer relationships, and help turn these efforts into scalable processes
• Drive automation and efficiency; from small details to massive initiatives, you'll build the playbooks to help reach incredible scale.
• You'll learn to scale yourself as you're challenged in new ways every day.

Qualifications

This role is not a fit for you if :

What's in it for you :