FUNERAL DIRECTOR, APPRENTICEJOB SUMMARYProvides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families / legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.
- JOB RESPONSBILITIES
- Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
- Learns to negotiate and create acceptable funeral contracts
- Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
- Ensures client families are informed of special recognition / services available for veterans and ensures the delivery of selected recognition / services.
- Confirms authorization to proceed with the service arrangements
- Verifies identification of the deceased and authorization for embalming
- Learns how to arrange for the interment or cremation of human remains
- Adheres to all company and regulatory requirements
- Cares for the deceased in a respectful manner while performing a variety of tasks which may include : o Removals and transfers o Lifting of deceased human remains o Dressing and casketing o Coordinating and assisting with funeral service and visitation o Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families o Setting of chairs and the removal, proper care and storage of these items o Removals and transfers
- Assists with funeral services by : o Coordinating the parking of cars o Ushering o Driving funeral vehicles o Assisting at chapel and church services o Assisting at the cemetery o Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families o Setting up chairs and the removing, properly caring for and storing of these items o Participating at special functions
- Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of : o Documentation o Stationery o Information on insurance, health benefits and pension, o Pre-arrangements for next of kin
- Ensures potential pre-need referrals are shared with Family Service Counselors
- Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
- Assists with general office duties such as preparing reports as needed
- Assists with the maintenance of vehicles, the facility and property
- _NOTE : _
- _This is not intended to be an all-inclusive list of the essential job functions or duties related to this position. _
_\
- As used herein, SCI or Company refers to affiliates of Service Corporation International. _
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- Receives caskets and other funeral home supplies as well as place into inventory
- Ensures refreshments are available (where allowed by law)
- Performs other duties as assigned
- MINIMUM REQUIREMENTS
- Education
- High School diploma or general equivalency degree (or diploma)
- Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
- Experience
- Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery
- Certification / Licenses
- Must meet all licensing requirement in applicable state / province as required by law as prescribed by each state board
- Valid driver’s license
- Knowledge, Skills and Abilities
- Knowledge of computers and some software including MS Office products required
- High level of compassion and integrity
- Good communication skills
- Problem solving skills
- Ability to multi task and set priorities
- WORK CONDITIONS
- Work Environment
- Work indoors and outdoors during all seasons and weather conditions
- Limited amount of local and / or multiple location traveling required
- Professional Dress is required when in contact with families.
- Work Postures
- Frequent, continuous periods of time standing, up 6 hours per day
- Sitting continuously for many hours per day, up to 6 hours per day
- Climbing stairs to access buildings frequently
- Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Work Hours
- Working beyond “standard” hours as the need arises
- Travel up to 25%
_This description is intended to describe the general nature and level of work being performed by individuals assigned to this job. The _
_description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required of staff so assigned. _
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Job Type : Full-time
Pay : From $20.00 per hour
Benefits : - 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Ability to commute / relocate :
- Sarasota, FL 34232 : Reliably commute or planning to relocate before starting work (Required)
Experience :
- Microsoft Office (Preferred)
- Funeral directing (Preferred)
License / Certification :
- Driver's License (Required)
- Funeral Director License Intern (Preferred)
Ability to Relocate :
- Sarasota, FL 34232 : Relocate before starting work (Required)
Work Location : In person