Talent.com
Regional Business Office Manager
Regional Business Office ManagerThe Carmelite System Inc • Holyoke, MA, US
Regional Business Office Manager

Regional Business Office Manager

The Carmelite System Inc • Holyoke, MA, US
11 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Regional Business Office Manager

The Carmelite System is a multi-state, not-for-profit senior living organization sponsored by the Carmelite Sisters for the Aged & Infirm operating a network of Skilled Nursing Facilities and Assisted Living / Independent Living communities.

We are seeking to hire Regional Business Office Managers.

  • This corporate level position is fully remote while requiring consistent travel .
  • Your choice of two regions : New York and Massachusetts or Florida, Kentucky, Ohio, Illinois and Iowa.
  • $85K to $110K based on skills and experience.

Regional Business Office Manager Introduction : This leadership role is responsible for the financial integrity and standardization of the revenue cycle across a designated region of Skilled Nursing Facilities (SNFs). The RBOM provides direct oversight, training, and operational support to facility Business Office Managers (BOMs), ensuring adherence to corporate policy, regulatory compliance, and best practices in financial counseling, census management, Medicaid processing, and resident trust administration.

Regional Business Office Manager Qualifications :

  • Minimum of 5 years of progressive experience in business office management.
  • 2 years in a multi-site or supervisory role within a Skilled Nursing Facility (SNF) or Long-Term Care (LTC) setting.
  • Proven leadership ability with experience in training, mentoring, and managing remote staff.
  • Expert proficiency and ability to train others in the use of PointClickCare (PCC) , particularly in Census Management, Payer Tree configuration, and Collections modules.
  • Deep knowledge of Medicare, Medicaid, Managed Care, and Resident Trust compliance regulations.
  • Strong analytical skills for identifying and resolving systemic revenue cycle challenges and trends across multiple sites.
  • Ability to travel frequently within the assigned region.
  • Regional Business Office Manager Job Summary :

  • Ownership of the financial performance metrics for all buildings within the region, drive improvements in collection percentages, AR aging, and audit compliance results.
  • Train, mentor, and evaluate the performance of all facility Business Office Managers (BOMs) within the assigned region.
  • Develop, implement, and enforce standardized revenue cycle policies and procedures across all facilities to ensure consistency and compliance with state and federal regulations.
  • Participate in facility Triple Check Meetings to validate documentation, coding, and billing integrity prior to claim submission, acting as a final compliance checkpoint for the region.
  • Conduct regular, proactive audits of facility-level Payer Tree construction and census data in PointClickCare (PCC).
  • Monitor facility AR reports and collection efforts, providing BOMs with strategies and support to resolve aging balances and prevent bad debt.
  • Systematically monitor eligibility verification processes (including monthly Medicaid checks ) and mandate frequent audits of PPA / NAMI changes.
  • Develop and provide continuous training to BOMs on effective financial counseling for new admissions, ensuring clear communication of benefits, co-payments, and deductibles for all Managed Care and secondary plans .
  • Develop and audit the standardized workflow for Medicaid application tracking, including the timely application for Representative Payee and the accurate input of estimated PPA in PCC.
  • Conduct periodic, unannounced audits of facility Resident Trust operations.
  • This is a brief overview of job responsibilities and not intended to be all inclusive.

    We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive!

    The Carmelite System Can Offer You :

  • Competitive Compensation
  • Health (Aetna), Dental, Vision, HSA with employer contribution
  • Student Loan Forgiveness Guidance
  • Flexible Spending Account
  • Fully paid Life and Long-Term Disability insurance
  • Benefits available 1st of the mo. following 30 days
  • Supplemental insurances
  • Retirement Plan
  • Employee Assistance Program with Discount Marketplace
  • Generous Paid-Time-Off with 11 Holidays
  • Please consider joining our team working where The Difference is Love ℠ !

    The Carmelite System, Inc. is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, and any other legally protected class.

    #CS2024

    Create a job alert for this search

    Office Manager • Holyoke, MA, US

    Related jobs
    Senior Human Resources Business Partner (Hybrid)

    Senior Human Resources Business Partner (Hybrid)

    InsideHigherEd • Amherst, Massachusetts, United States
    Full-time
    The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and c...Show more
    Last updated: 18 days ago • Promoted
    Director of Sales and Marketing - Senior Living

    Director of Sales and Marketing - Senior Living

    Arbors at Greenfield • Greenfield, MA, US
    Full-time
    Director of Marketing – The Arbors Assisted Living.Location : [Arbors at Greenfield].Full Time | Exempt | Reports to : Executive Director. Where Compassion Meets Strategy.For our residents, that...Show more
    Last updated: 30+ days ago • Promoted
    BUSINESS OFFICE MGR

    BUSINESS OFFICE MGR

    Windsor Health & Rehabilitation Center LLC • Windsor, CT, US
    Full-time
    The Business Office Manager is responsible for managing all functions of the business office, including billing, collections, resident trust and accounts payable. This position works reports directl...Show more
    Last updated: 30+ days ago • Promoted
    Lead Housekpeeing Manager

    Lead Housekpeeing Manager

    Healthcare Services Group, Inc. • Vernon, VT, US
    Full-time
    Compensation Range : $45,760 Yearly Overview : .Role : Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor ca...Show more
    Last updated: 4 hours ago • Promoted • New!
    Environmental Services Manager

    Environmental Services Manager

    Healthcare Services Group, Inc. • Vernon, VT, US
    Full-time
    Compensation Range : $45,760 Yearly Overview : .Role : Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor ca...Show more
    Last updated: 4 hours ago • Promoted • New!
    Licensed Optician Full Time

    Licensed Optician Full Time

    BJ's Wholesale Club • Dalton, MA, US
    Full-time
    BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.Whether you're stocking shelves, solving problems or shaping strategy, your work helps fam...Show more
    Last updated: 1 day ago • Promoted
    Site Manager

    Site Manager

    ServiceNet • Greenfield, MA, US
    Full-time
    Developmental Brain Injury Services.This role is more than just a jobits an opportunity to.Support individuals in living more independent and joyful lives. Supervise and collaborate with a team to p...Show more
    Last updated: 30+ days ago • Promoted
    RN - OR - Operating Room in North Adams, MA - $2,820 / week

    RN - OR - Operating Room in North Adams, MA - $2,820 / week

    Vetted Health • North Adams, MA, US
    Full-time
    Vetted is seeking a RN - OR - Operating Room for a travel job in Pittsfield, Massachusetts.The job was posted about 1 month ago. The assignment starts on ASAP and is 13 weeks long with 8 hour shifts...Show more
    Last updated: 30+ days ago • Promoted
    Environmental Services Department Manager

    Environmental Services Department Manager

    Healthcare Services Group, Inc. • Vernon, VT, US
    Full-time
    Compensation Range : $45,760 Yearly Overview : .Role : Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor ca...Show more
    Last updated: 4 hours ago • Promoted • New!
    Office Manager

    Office Manager

    MVPT Physical Therapy • Greenfield, MA, US
    Full-time
    MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a dedicated, compassionate and experienced Office Manager to join our team.In this role, you wi...Show more
    Last updated: 9 days ago • Promoted
    MH Site Manager

    MH Site Manager

    ServiceNet • Greenfield, MA, US
    Full-time
    Mental Health Recovery Services.ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager. This is more than just a jobits a chance to ...Show more
    Last updated: 16 days ago • Promoted
    Travel - X-Ray Tech

    Travel - X-Ray Tech

    Titan Medical Group • Ware, MA, US
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU\n.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment y...Show more
    Last updated: 1 day ago • Promoted
    Driver

    Driver

    Uber • Belchertown, MA, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 4 days ago • Promoted
    Sales Manager

    Sales Manager

    Howmet • Winsted, CT, United States
    Full-time
    Winsted Indust Pk, 145 Price Rd, Winsted, CT, 06098, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an appl...Show more
    Last updated: 23 days ago • Promoted
    Office Manager for Care and Accountability

    Office Manager for Care and Accountability

    Amherst College • Amherst, MA, United States
    Full-time
    Office Manager for Care and Accountability.Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic,...Show more
    Last updated: 19 days ago • Promoted
    Director of Environmental Services

    Director of Environmental Services

    Healthcare Services Group, Inc. • Vernon, VT, US
    Full-time
    Compensation Range : $45,760 Yearly Overview : .Role : Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor ca...Show more
    Last updated: 4 hours ago • Promoted • New!
    Human Resources Business Partner I (Hybrid Opportunity)

    Human Resources Business Partner I (Hybrid Opportunity)

    InsideHigherEd • Amherst, Massachusetts, United States
    Full-time
    The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and c...Show more
    Last updated: 1 day ago • Promoted
    Safety and Training Manager

    Safety and Training Manager

    Franklin Transit • Turners Falls, MA, US
    Full-time
    FRANKLIN TRANSIT MANAGEMENT, INC.JOB DESCRIPTION : Safety and Training Manager.General Manager SUMMARY OF POSITION : In conjunction with policies of FRTA and FTM, the safety and training manager is t...Show more
    Last updated: 17 days ago • Promoted