IT Support Associate

A company is looking for an IT Associate to support its technical operations and enhance user experience in a remote setting.

Key Responsibilities

Provide technical support for users and manage onboarding tasks for new hires

Manage user accounts and MacOS devices while maintaining an inventory of available devices

Collaborate with team members on implementing new IT services and improving existing ones

Required Qualifications

1 - 3 years of IT support experience, preferably in startups or healthcare

Proficiency in managing user accounts using identity providers like Okta

Experience troubleshooting and managing MacOS devices through device managers

Solution-oriented mindset with strong troubleshooting abilities

Passion for improving youth mental health outcomes