Talent.com
PEAK Technical Staffing
Technical SupportPEAK Technical Staffing • Apopka, FL
No longer accepting applications
Technical Support

Technical Support

PEAK Technical Staffing • Apopka, FL
30+ days ago
Job type
  • Full-time
Job description


Position Overview

This role provides technical customer service support and troubleshooting via phone and online chat. The position focuses on customer satisfaction through timely responses and effective problem resolution.

  • % IT-related tasks
  • % technical support for cremation equipment and customer service
  • % advanced electrical troubleshooting and component calibration

The role requires adaptability, as one of our control systems is new and still evolving. Candidates must be able to learn on the job and keep up with process and training updates.

Key Responsibilities

  • Provide technical support to clients via phone and online platforms (TeamViewer, Zendesk, ECatcher).
  • Set up online customers using web interfaces.
  • Document all support activities in TeamViewer, Salesforce, and ECatcher.
  • Perform advanced electrical troubleshooting and calibrate components as needed.
  • Additional duties as assigned.

Qualifications

  • High School Diploma or GED.
  • years of technical support experience or equivalent combination of education and experience.
  • Proficiency in Windows OS, Android, Apple OS, MS Office Suite, Outlook, and internet applications.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple chats and calls simultaneously in a fast-paced environment.
  • Mechanical aptitude; ability to guide others in using hand tools for electrical installations and calibration.
  • Ability to de-escalate stressed clients while providing technical support.
  • Willingness to work overtime as needed.

Ideal Candidate

  • Comfortable juggling multiple chat boxes (–) while monitoring cremations and handling calls.
  • IT or software engineering background with willingness to learn electrical troubleshooting.
  • Previous call center or customer service experience.

Physical Requirements

  • Regularly required to stand, walk, sit, and communicate effectively.
  • Ability to lift up to lbs occasionally.
  • Reasonable accommodations available for individuals with disabilities.

This opportunity is located in Apopka, FL, offering a vibrant community and a supportive work environment. Join us and contribute to providing exceptional technical support in a dynamic and evolving field.


Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to and

AI Recruiting Disclosure
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: .

Create a job alert for this search

Technical Support • Apopka, FL

Similar jobs

Remote Insurance Underwriter – Excess & Specialty

Micro1Clermont, Florida, US
$55.00–$70.00 hourly
Remote
Full-time

Insurance Underwriter – Excess & Specialty.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as fin... Show more

 • Promoted

Integrated Care Coach

CenterwellClermont, FL, United States
Full-time

The Care Coach provides proactive, patient centered care coordination and social needs support for the highest risk top 5% patient membership.You will serve as the primary contact for patients and ... Show more

 • Promoted

Work From Home - Online Product Support - $45 per hour

GL1Winter Garden, Florida
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPAMount Dora, Florida
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

CT Technologist II

AdventHealthClermont, FL, United States
Full-time

Performs high-quality CT examinations in accordance with provider orders and departmental protocols, ensuring optimal image quality for accurate diagnosis.Reviews patient history and clinical infor... Show more

 • Promoted

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1South Apopka, Florida
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Data Entry - Product Support - $45 per hour

GL Inc.Mount Dora, Florida
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Store Support

Home Depot (Retail)Apopka, FL, United States
Full-time

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin... Show more

 • Promoted

Work From Home - Product Specialist - $45 per hour

GL1South Apopka, Florida
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

CT Technologist or CT Tech in Florida

K.A. RecruitingClermont, FL, United States
Full-time +1

Looking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a CT Tech role available near Clermont, Florida!.Details: Full-time and permanent Shift: Nigh... Show more

 • Promoted

Data Entry Product Support - $45 per hour - No Experience

GL Inc.South Apopka, Florida
$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Mount Dora, Florida
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Online Product Support - No Experience

GLOCPATavares, Florida
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAParadise Heights, Florida, us
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Integrated Care Coach

HumanaClermont, FL, United States
Full-time

The Care Coach provides proactive, patient centered care coordination and social needs support for the highest risk top 5% patient membership.You will serve as the primary contact for patients and ... Show more

 • Promoted

Travel CT Tech in Tavares, FL

AlliedTravelCareersTavares, FL, US
Full-time

Competitive weekly pay (inquire for details).AlliedTravelCareers is working with TotalMed to find a qualified CT Tech in Tavares, Florida, 32778!.TotalMed is seeking a qualified Cat Scan Tech RAD n... Show more

 • Promoted

Invasive Specialist (Tech) I- Health Central Cardiac Cath Lab- Days

Orlando HealthOcoee, FL, United States
Full-time

Performs diagnostic imaging and related procedures to demonstrate anatomy for interpretation and/or intervention for cardiovascular procedures.Works under the supervision of a preceptor and/or char... Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPASouth Apopka, Florida
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Support Staff

The Learning ExperienceClermont, FL, United States
Full-time

Benefits:Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development We are seeking a passionate and dedicated Sup... Show more

 • Promoted

Online Product Support- Work From Home - No Experience

GL1Minneola, Florida
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more