Senior Systems Engineering Analyst

About the job Senior Systems Engineering Analyst

JOB DESCRIPTION :

The Associate Computer Operation role is responsible for providing technical support for various applications and systems within DTCC's Mainframe operation environments. Works closely with our Enterprise Infrastructure teams and internal business clients to resolve and advance technical support incidents where necessary.

SKILLS : CA1 / 7 / 11 / CA Scheduler, JCL, Distributed Autosys Scheduler, IPLs, HMC, Mainview MQ, CICS, IBM z / OS, JES2, MVS, Mainframe, VTAM, TSO / ISPF, Service now, Splunk

RESPONSIBILITIES :

• Support applications by providing monitoring, application, and system support for Production, QA, PSE, DEV and test environments.
• Provide 24x7 support for event monitoring, incident triage, and critical issues.
• Provide support to all environments on a shift basis, handling any activity for any environment as required.
• Provide access administration for application access to various Production, QA, PSE, DEV and test environments and applications.
• Provide lead management support in maintaining the host operating system on Mainframe, Linux / UNIX, and Windows environments.
• Provide oversight on IPLs, MVS console activity, and HMC activities.
• Provide support and assistance with Autosys jobs / boxes, mainframe scheduling activities and auto operator commands on UNIX / LINUX servers.
• Identify and implement efficiencies and improvements to standard processes and procedures.
• Contribute to projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
• Provide support for change management approval, execution for data center services.
• Perform level 1 and 2 support for Mainview MQ & CICS products.
• Disaster Recovery experience a plus as participation in disaster recovery tests are required (done on weekends)

QUALIFICATIONS :