Account Liaison (HME)
Job Duties :
- Obtains all required information and medical documentation to ensure complete, accurate and timely processing of supply program orders.
- Contributes to the achievement of corporate objectives / goals by increasing overall referrals.
- Conducts daily sales calls to assigned referrals, establish new and maintain ongoing business with referral sources in the medical community promoting availability for order processing, maintenance of accounts and problem solving as needed.
- Increases referral volume from assigned accounts by promotion within business lines and cross selling among business lines through regular and ongoing solicitation / facilitation of referral orders from assigned accounts.
- Works with Sales Leadership to validate and develop territory call plans to qualify new and maintain existing accounts, with intent to grow the business.
- Partners with intake, customer service, document collection as well as other functional areas within the company to help process orders and drive sales growth.
- Communicates and explains Medicare and private insurance procedures, pricing information, and product information to referral sources.
- Promotes products and services to all health care professionals that they may encounter daily. Understands and maintains balanced focus on most profitable business lines.
- Identifies programs or initiatives that potentially could increase company revenues, decrease costs and / or increase customer satisfaction.
- Identifies and clearly communicates to leadership the needs of referral sources.
Competency, Skills and Abilities : ?
- Excellent verbal and written communication skills
- Excellent presentation skills
- Excellent customer service skills
- Product and service knowledge
- Motivation for sales
- Ability to work independently and with a team
Requirements
Minimum Job Qualifications :
- High School Diploma or equivalent required; Associate Degree from an accredited college is preferred
- One (1) year work related in health care, administrative, insurance, customer services, or management regardless of industry
- Exact job experience considered must be DME, Diabetes, Incontinence Sales.
- Valid and unrestricted driver’s license in the state of residence
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