Job Description
Job Description
JOB SUMMARY
The Operations Coordinator performs technical, administrative, and professional work with the planning and coordination of municipal operations. The incumbent’s work entails dealing with political, confidential and sensitive issues requiring a high degree of discretion, tact and professionalism.
ESSENTIAL JOB FUNCTIONS
ADMINISTRATION
- Drafts important written communication mediums for the City Manager’s office (i.e. memos, weekly highlights to Mayor & Council)
- Provides analysis and recommendations to the City Manager and Assistant City Manager regarding the work of city operations to support efficiency and effectiveness of service delivery
- Composes, prepares and reviews a variety of memorandums, correspondence, reports and data analysis documents
- Conducts research, interprets, and prepares data for studies, reports, and recommends and drafts policy changes
- Prepares travel requests for City Manager’s Office
- Promotes engagement of boards, commissions and authorities, as well as recruitment and retention of volunteers
- Coordination of City’s Annual Report
- Schedules and / or participate in various municipal meetings, committee meetings, special events, or other official functions. Please note : meetings may occur before or after normal business hours
- Supervises and manages special events including workshops, site visits, conferences; helps with project management efforts, post-event follow up, and action steps
- Provides and manages special events including workshops, site visits, conferences; helps with project management efforts, post-event follow up, and action steps
- Administrative duties to include complex details and critical or confidential material
- General support for the City Manager’s Office and support to the Assistant City Manager
- Performs other related duties as required
PUBLIC SERVICES
Provides comprehensive administrative and clerical support to the Director of Public Services.Reviews, processes, and enters vendor invoices and payments; communicates with vendors to resolve billing inquiries or discrepancies.in accordance with city policies.Coordinates the scheduling and usage of city pool vehicles.Prepares and processes departmental travel requests.Verifies, audits, edits, and prepares bi-weekly payroll submissions to ADP; maintains payroll and attendance records.Acts as a liaison between the department and Human Resources.Monitors inventory levels, orders supplies, and ensures adequate stock is maintained.Responds to and resolves citizens’ questions, service complaints, and related concerns in a professional manner.Composes, reviews, and prepares a variety of correspondence, memorandums, reports, and data analysis documents.Schedules and participates in municipal meetings, committees, special events, and other official functions (may occur before or after normal business hours).Performs administrative duties involving complex details, critical issues, and confidential materials; manages departmental calendar, appointments, and meetings.Oversees facility inventory and property management.Maintains organized office files and records, both digital and physical.Manages and executes special executive-level and strategic projects, including research and analysis as assigned.Coordinates the collection of required signatures from the Director on contracts, forms, and other official documents in a timely manner.Performs other related duties as assigned or required.MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a Bachelor’s Degree in Public Administration, Public Policy, Business, Economics, Communications or a related field; two (2) years of local government experience or an equivalent combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of the activities and functions of municipal governmentKnowledge of public information and public relations techniquesSkill in accurate oral and written communicationSkill in presentationAbility to learn, understand and apply the concepts, practices and procedures of the departmentAbility to pay close attention to detailsAbility to handle several projects simultaneouslyAbility to plan, organize and promote municipal activities, special events and other programsAbility to evaluate effectiveness of program activitiesAbility to analyze and organize data and prepare records and reportsAbility to understand and follow quickly regarding oral and written instructionsAbility to prepare clear and concise reports and maintain accurate recordsAbility to maintain alphabetical and chronological filesAbility to work independently without specific instructionsAbility to establish and maintain effective working relationships with City employees and work in a collaborative manner with others at various levels within the organizationAbility to deal with the public in an effective and courteous manner and provide excellent customer serviceCERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires a valid driver’s license.
PHYSICAL DEMANDS
The work is medium work and requires feeling, fingering, grasping, handling, hearing, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, talking, visual acuity, and walking.
WORK ENVIRONMENT
The incumbent works in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.