Talent.com
Encore Global is hiring: Event Technical Specialist, (Lighting), Audio Visual- P
Encore Global is hiring: Event Technical Specialist, (Lighting), Audio Visual- PMediabistro • Phoenix, AZ, United States
Encore Global is hiring : Event Technical Specialist, (Lighting), Audio Visual- P

Encore Global is hiring : Event Technical Specialist, (Lighting), Audio Visual- P

Mediabistro • Phoenix, AZ, United States
4 days ago
Job type
  • Full-time
Job description

Position Overview

The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area.

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
  • Troubleshoots technical issues and resolves problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and / or damage when in use.

Customer Service

  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel / client relationship.
  • Training / Staff Development

  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
  • Develops self as subject matter expert in discipline of specialty.
  • Stays current with technology and industry trends.
  • Event Supervision

  • Performs advanced work (pre / during / post event) with operations team members.
  • Supervises and directs other technicians during an event.
  • Equipment Maintenance

  • Assists team with proper security, storage, inventory, transportation, and maintenance of equipment.
  • Performs inventory and forecasting of equipment needs.
  • Job Qualifications

  • Bachelor’s Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred.
  • Internal applicants must meet / complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Internal Hourly Requirements.pdf
  • External applicants must meet / validate and achieve / complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path.
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Strong customer, client and coworker interface experience and abilities.
  • A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
  • Must be able to lift 50 lbs.
  • Competencies

    Deliver World Class Service

  • Hospitality
  • Ownership
  • Do The Right Thing

  • Demonstrates Self-Awareness
  • Drive Results

  • Ensures Accountability
  • See The Big Picture

  • Decision Quality
  • Manages Complexity
  • Value People

  • Collaborates
  • Physical Requirements

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Crawling : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Climbing : 0-1 Hours
  • Grasping : 4-5 Hours
  • Lifting Requirements

  • 0 - 15 lbs
  • Continuously
  • 16 - 50 lbs
  • Frequently
  • 51 - 100 lbs Occasionally
  • Over 100 lbs Occasionally
  • Carrying Requirements

  • 0 - 15 lbs
  • Continuously
  • 16 - 50 lbs
  • Frequently
  • 51 - 100 lbs Occasionally
  • Over 100 lbs Never
  • Auditory / Visual Requirements

  • Close Vision : Continuously
  • Distance Vision : Continuously
  • Color Vision : Frequently
  • Peripheral Vision : Occasionally
  • Depth Perception : Frequently
  • Hearing : Continuously
  • Pushing / Pulling Requirements

  • 0 - 15 lbs
  • Continuously
  • 16 - 50 lbs
  • Frequently
  • 51 - 100 lbs
  • Frequently
  • Over 100 lbs Occasionally
  • Note : The physical requirements marked with an asterisk (

  • ) indicate activities performed without assistance.
  • Work Environment

    Hotel

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    Warehouse

    Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Hourly Pay Range : $24.30 - $29.77

    Hourly compensation is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

    Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

    We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

    #J-18808-Ljbffr

    Create a job alert for this search

    Hiring Event • Phoenix, AZ, United States

    Related jobs
    EVENT SPECIALIST - PT

    EVENT SPECIALIST - PT

    CROSSMARK • Gilbert, AZ, US
    Part-time +1
    CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional...Show more
    Last updated: 30+ days ago • Promoted
    CT Technologist FT Evenings

    CT Technologist FT Evenings

    Abrazo Arrowhead Campus • GLENDALE, Arizona, United States
    Full-time
    Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do.Beyond just medical treatments, we believe in the power of genuine relationshi...Show more
    Last updated: 30+ days ago • Promoted
    CT Technologist FT Evenings

    CT Technologist FT Evenings

    Abrazo West Campus • GOODYEAR, Arizona, United States
    Full-time
    Up to $15,000 Bonus Based on Eligibility.Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we be...Show more
    Last updated: 30+ days ago • Promoted
    Sales Manager - Audio Visual, Event Technology, Event Production

    Sales Manager - Audio Visual, Event Technology, Event Production

    Pinnacle Live • Tempe, AZ, United States
    Full-time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...Show more
    Last updated: 9 hours ago • Promoted • New!
    XRay / CT Technologist FT Evenings

    XRay / CT Technologist FT Evenings

    Abrazo Arrowhead Campus • PEORIA, Arizona, United States
    Full-time
    Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do.Beyond just medical treatments, we believe in the power of genuine relationshi...Show more
    Last updated: 30+ days ago • Promoted
    Director-Philanthropy

    Director-Philanthropy

    Phoenix Children's • Maricopa, AZ, United States of America
    Full-time
    Foundation Director-Philanthropy.This position will lead and manage a team of 5 philanthropy officers.With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for se...Show more
    Last updated: 7 days ago • Promoted
    Interventional Radiology Tech

    Interventional Radiology Tech

    Phoenix Children's • Fountain Hills, AZ, United States of America
    Full-time
    This position performs radiographic procedures for interventional studies in specialized areas.This position receives supervision of work activities from the Mgr, Diagnostic Imaging and this positi...Show more
    Last updated: 7 days ago • Promoted
    Pinnacle Live is hiring : Event Services Supervisor - Audio Visual, Event Technol

    Pinnacle Live is hiring : Event Services Supervisor - Audio Visual, Event Technol

    Mediabistro • Tempe, AZ, United States
    Full-time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...Show more
    Last updated: 30+ days ago
    CT Technologist

    CT Technologist

    Tenet-AZ Region • Avondale, AZ, US
    Full-time
    Tenet-AZ Region is seeking a CT Technologist for a job in Avondale, Arizona.Job Description & Requirements.Up to $15,000 Bonus based on Eligibility. Up to $7,500 Bonus Based on Eligibility for N...Show more
    Last updated: 30+ days ago • Promoted
    Respiratory Therapist

    Respiratory Therapist

    Phoenix Children's • Maricopa, AZ, United States of America
    Full-time +1
    At Phoenix Children's, we're excited to offer both part-time and full-time Respiratory Therapist opportunities across three convenient locations in the greater Phoenix metropolitan area for day and...Show more
    Last updated: 7 days ago • Promoted
    Encore is hiring : Event Technical Specialist, (Lighting), Audio Visual- Phoenix

    Encore is hiring : Event Technical Specialist, (Lighting), Audio Visual- Phoenix

    Mediabistro • Tempe, AZ, United States
    Full-time
    Event Technical Specialist (Lighting), Audio Visual – Phoenix.The Technical Specialist is responsible for the technical set up and operation of enhanced mid‑level production events in a hospitality...Show more
    Last updated: 18 hours ago • New!
    Event Technician, Audio Visual-Arizona Biltmore Job at Encore in Phoenix

    Event Technician, Audio Visual-Arizona Biltmore Job at Encore in Phoenix

    Mediabistro • Phoenix, AZ, United States
    Full-time
    Event Technician, Audio Visual-Arizona Biltmore.A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring compl...Show more
    Last updated: 8 days ago
    Event Specialist-PT

    Event Specialist-PT

    CROSSMARK • Gilbert, AZ, US
    Part-time +1
    CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional...Show more
    Last updated: 30+ days ago • Promoted
    Event Services Supervisor - Audio Visual, Event Technology

    Event Services Supervisor - Audio Visual, Event Technology

    Pinnacle Live • Tempe, AZ, US
    Full-time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...Show more
    Last updated: 30+ days ago
    Event Specialist

    Event Specialist

    Luxury Bath Technologies • Phoenix, AZ, US
    Part-time
    Elite Communication Opportunity With Unlimited Income Potential.Would you consider yourself an ELITE COMMUNICATOR? Do you desire to have an UNLIMITED income-earning potential? Are you ready for a c...Show more
    Last updated: 30+ days ago • Promoted
    Events Lead

    Events Lead

    VirtualVocations • Chandler, Arizona, United States
    Full-time
    A company is looking for an Events Lead to manage and innovate their events strategy and execution.Key Responsibilities : Develop a comprehensive events vision that aligns with brand and business ...Show more
    Last updated: 30+ days ago • Promoted
    Event Technician, Audio Visual-Arizona Biltmore Job at Encore Global in Phoenix

    Event Technician, Audio Visual-Arizona Biltmore Job at Encore Global in Phoenix

    Mediabistro • Phoenix, AZ, United States
    Full-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show more
    Last updated: 11 days ago
    Surgical Tech

    Surgical Tech

    Phoenix Children's • Fountain Hills, AZ, United States of America
    Full-time
    Full-time days, 4 / 10s 6 : 30a-5pm, including Holiday's and Call • •.This position performs a variety of technical functions and duties to provide for availability of supplies and equipment and maintain...Show more
    Last updated: 1 hour ago • Promoted • New!