Pharmacy Support Specialist

Now Hiring : Pharmacy Services Specialist

We're looking for a Pharmacy Services Specialist to be the front-line voice of our customer experience. In this role, you'll work directly with pharmacies and specialty practices to support their on-boarding and day-to-day interactions with our services. Your ability to communicate clearly, think on your feet, and problem-solve will help shape the way customers experience our company.

This position is fully onsite in our Strip District office and is ideal for someone who's organized, tech-savvy, and passionate about delivering exceptional service in the healthcare space.

Location : Onsite - Strip District, Pittsburgh, PA

Pay : $22 / hour

Schedule : Full-time, Monday-Friday

Shifts Available : 8 : 00 AM - 5 : 00 PM or 11 : 00 AM - 8 : 00 PM (standard 8-hour shifts)

Key Responsibilities :

• Provide first-line support for customer issues and resolve challenging cases
• Review reports and complete necessary follow-up actions
• Escalate complex issues to internal support teams as needed
• Flag training or education opportunities to leadership
• Monitor Program Support queues and maintain service levels
• Work across multiple applications and systems to deliver fast, accurate service
• Perform other duties as assigned based on team needs

What You Bring

Education & Experience -

Skills & Knowledge -

Nice to Have -

Why Work With Us?

Apply Now to join a growing team where your communication, organization, and problem-solving skills can make a real impact.