Payroll Implementation Consultant III

Overview

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions. The company offers an intuitive product suite to automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Position : Implementation Consultant III (Senior) – In-Office

This is a 100% in-office role based at one of the following locations : Lake Mary, FL; Schaumburg, IL; Meridian, ID; or Rochester, NY. Remote or hybrid work is not available. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

As a senior member of the Implementation team, the Implementation Consultant III manages complex implementations and partners with clients to deliver tailored solutions that align with their business goals. You will leverage deep product knowledge and consultative expertise to lead system design, oversee data integrity and validation, and guide clients through every step of the implementation process. You will serve as a key resource for escalations, mentorship, and process improvement, ensuring a smooth handoff to Client Services and a world-class client experience. This role is suited for professionals who thrive in solving complex challenges and driving successful outcomes.

Primary Responsibilities

• Act as client's trusted advisor, ensuring exceptional customer experiences throughout the implementation process for complex clients, including facilitating meetings and maintaining communication across the lifecycle.
• Provide a smooth transition and post-implementation support as needed, including system maintenance and issue resolution based on client feedback.
• Assist complex clients in data migration, data mapping, and data validation to ensure accurate data integration into the HCM software.
• Collaborate with clients to gather and analyze business requirements related to specific HCM functions (e.g., payroll, HR, time and labor).
• Review configuration with the client to ensure the software aligns with their needs and expectations for optimal utilization of system capabilities.
• Collaborate with internal cross-functional teams (sales, product SMEs, project managers) to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related matters, escalating critical concerns to appropriate teams when necessary.
• Provide advice and guidance to help clients adopt HCM best practices, process improvements, and change management strategies.
• Participate in pre-sales activities including product demonstrations, scoping, and estimating efforts to support business development initiatives.
• Develop and deliver comprehensive project documentation, including project plans, status reports, process flows, and system configurations.

Education And Experience

Equal Opportunity Employer

Paylocity is an equal-opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We embrace and encourage employees' differences and actively cultivate these differences through ERGs and inclusive practices.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests. Do not send resumes to this email address, as they will be removed.

J-18808-Ljbffr