Talent.com
Online Grocery Pick-Up Clerk
Online Grocery Pick-Up ClerkKroger • Sugar Land, TX, US
Online Grocery Pick-Up Clerk

Online Grocery Pick-Up Clerk

Kroger • Sugar Land, TX, US
30+ days ago
Job type
  • Full-time
Job description

Online Grocery Pick-Up Clerk

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

  • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
  • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
  • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
  • E-Commerce team including Online Grocery Pick-Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
  • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills
Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Create a job alert for this search

Online Grocery Pick-Up Clerk • Sugar Land, TX, US

Similar jobs

Grocery Clerk - 006 Rosenberg (ages 16-17)

ChedrauiRosenberg, TX, United States
Full-time

Grocery Clerk - 006 Rosenberg (ages 16-17).Provide excellent Customer Service?.Grocery Clerk - 006 Rosenberg (ages 16-17).Proudly celebrating the spirit of Texas,.Houston, Dallas-Fort Worth and Aus...Show more

 • Promoted

Courtesy Clerk/Grocery Bagger

KrogerSugar Land, TX, United States
Full-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Demonstrate the company's core valu...Show more

 • Promoted

Store Clerk - 4622 Morton Ranch Katy Store

QuikTripKaty, TX, United States
Part-time

At QuikTrip, Part-Time Clerks provide quality customer service, complete assigned store tasks and meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and ...Show more

 • Promoted

Bakery/Deli Clerk

Kroger Family of CompaniesSugar Land, TX, United States
Full-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Assist the department manager in re...Show more

 • Promoted

Grocery Clerk - 047 Missouri City (ages 16-17)

Fiesta MartMissouri City, TX, United States
Full-time

Grocery Clerk - 047 Missouri City (ages 16-17).Provide excellent Customer Service?.Grocery Clerk - 047 Missouri City (ages 16-17).Proudly celebrating the spirit of Texas,.Houston, Dallas-Fort Worth...Show more

 • Promoted

Grocery Clerk

Kroger Family of CompaniesRichmond, TX, United States
Full-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Assist the department manager in re...Show more

 • Promoted

Grocery Clerk - 047 Missouri City

Fiesta MartMissouri City, TX, United States
Full-time

Grocery Clerk - 047 Missouri City Store 047 Missouri City Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Fiesta Mart Store Operations Team as a Grocery C...Show more

 • Promoted

Online Grocery Pick-Up Clerk

Kroger Family of CompaniesRosenberg, TX, United States
Full-time

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.Assemble customers' on-line orders, process coupons and payment, and de...Show more

 • Promoted

Online Grocery Pick-Up Clerk

KrogerMissouri City, TX, United States
Part-time

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.Assemble customers' on-line orders, process coupons and payment, and de...Show more

 • Promoted

Remote Online Survey Taker – Earn Up to $25 Per Survey

Earn HausSugar Land, TX, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausMission Bend, TX, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Grocery Clerk - 006 Rosenberg

Fiesta MartRosenberg, TX, United States
Full-time

Grocery Clerk - 006 Rosenberg Store 006 Rosenberg Ave H Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Fiesta Mart Store Operations Team as a Grocery Cle...Show more

 • Promoted

Courtesy Clerk/Grocery Bagger

Kroger Family of CompaniesKaty, TX, United States
Full-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Demonstrate the company's core valu...Show more

 • Promoted

Store Clerk - 4630 Kingsland BLVD Katy

QuikTripKaty, TX, United States
Part-time

At QuikTrip, Part-Time Clerks provide quality customer service, complete assigned store tasks and meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and ...Show more

 • Promoted

FRONT END/UTILITY CLERK

KrogerMissouri City, TX, United States
Part-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Embrace the Customer 1st strategy a...Show more

 • Promoted

Tortilleria Clerk - 006 Rosenberg

Fiesta MartRosenberg, TX, United States
Full-time

Tortilleria Clerk - 006 Rosenberg Store 006 Rosenberg Ave H Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Fiesta Mart Store Operations Team as a Tortill...Show more

 • Promoted

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn HausMissouri City, TX, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Grocery Clerk - 066 Katy

Fiesta MartKaty, TX, United States
Full-time

Grocery Clerk - 066 Katy Store 066 Katy Do you? * Provide excellent Customer Service? * Love your Community? * Love Food? Join our Fiesta Mart Store Operations Team as a Grocery Clerk - 066 Katy! S...Show more