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Smashburger
Restaurant ManagerSmashburger • Attleboro, Massachusetts, United States
Restaurant Manager

Restaurant Manager

Smashburger • Attleboro, Massachusetts, United States
30+ days ago
Job type
  • Full-time
Job description

SMASHBURGER

Restaurant Manager

Our first Smashburger restaurant opened in 2007 with one singlenotion in mind; to serve a better burger ! Better burgers takesbetter service, support and teamwork. That's why wetreat our team members fairly in a diverse and safe environment. Withan average of 10 restaurants opening each year, we invest in building internalopportunities for our teams’ learning and growth.” We just build better . BetterBurgers. Better Teams. Better Experiences.

Better Benefits: Build a better experience work &lifestyle!

  • Quarterly Bonus
  • Get Paid $ to Refer your Friends*
  • RGMs, RMs, & SLs are entitled to one (1) freemeal each shift they work *
  • Paid time off – vacation and sick*
  • Medical, Dental and Vision Options*
  • 401K match (21 and older)
  • Flexible schedules in a fun, familyfriendly, team environment
  • Employee Assistance Program
  • Fast track for career opportunitiesand management experience
  • Free uniform

*Eligibility based off of time inposition and average hours worked

*Referred employees mustbe manager level and in good standing & Referee must be employed withSmashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

  • Reporting to theRestaurant General Manager, our Restaurant Managers are the champions of betterburgers! In this role you will:
  • Manage theperformance of multiple Shift Leaders (SL) and Employees
  • Promote a fun andpositive work environment
  • Manage theeffectiveness of people focused processes and systems
  • Provide initialand ongoing training to all employees within the unit utilizing SmashConnect,LMS, and 4 step method of training, including the selection, development, andperformance management of employees
  • Reward andrecognize employee performance that exceeds company standards
  • Manage withintegrity the daily completion of operational check lists to include
  • Line checks anduniform standards
  • Opening/closingcheck lists
  • Safe and depositlogs
  • Manage FSCoperational standards daily
  • Manage the guestexperience metrics (NPS and OSAT)
  • Ensure all foodsafety standards are followed and in compliance with all local healthdepartments
  • Exemplify guestservice on each shift of the day and communicates SIZZLE service standards tothe employees
  • Manage thesuccessful onboarding and training for all new employees
  • Support routinemanagement communication
  • Follow COGSmanagement procedures for food ordering and inventory
  • Follow andensures company cash policies to ensure minimal losses through theft orshortages
  • Manage dailylabor
  • Build schedulesbased on company forecast tool and allowed labor percentages. While reactingdaily to sales trends and reducing labor scheduled when needed
  • Manage localstore marketing programs as assigned

Restaurant Manager Requirements

  • 1-2 years ofManager experience in restaurants
  • Flexible to worknights, weekends, and holidays
  • FollowSmashburger uniform standards
  • Ability to followall guidelines and procedures set forth by Smashburger, local, state, andfederal employment regulations
  • Must successfullycomplete Smashburger training program
  • Possess strongcommunication skills, both written and verbal, to effectively communicate withrestaurant management, front line employees and corporate support teams
  • People managementskills to effectively select, assess, coach/counsel, develop, motivate, andlead restaurant teams
  • Excellentattention to detail
  • Proven timemanagement, consistency, and organizational skills
  • Highly motivated,self-directed, and results driven
  • Physical abilityto stand for extended periods of time and to move and lift boxes of food/supplies up to 50 lbs.
  • Ability to workin high and low temperatures

**

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Restaurant Manager • Attleboro, Massachusetts, United States

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