Sr. Project Manager, Service Product Development

Sr. Project Manager, Global Services PMO

As Sr. Project Manager, Global Services PMO, you will play a critical role in driving successful execution of New Product Development & Introduction (NPDI) projects, as well as select digital and legacy initiatives within the Global Services organization.

This role requires a strategic, process-minded leader who can work cross-functionally with Product Management, Engineering, Operations, and Regional Service teams across the Business Units (BU) / Product Lines (PL) to ensure service readiness, cost alignment, and scalable enablement for new and existing solutions. You will act as a central point of coordination for service-related deliverables throughout the NPDI lifecycleensuring projects are delivered on time, within budget, and with measurable business impact.

You will also interface with the Vertiv Operating System (VOS) teams as it relates to business process improvement activities and have responsibility for continually improving the process frameworks we operate within. This includes driving consistency, scalability, and efficiency across global service processes.

In this position, you will need a process improvement mindset, the ability to listen and address specific problems, articulate solutions, and coordinate multiple projects with varying levels of priority.

The position requires strong project management discipline, comfort navigating complexity, and the ability to lead through influence. You will align stakeholders globally and ensure Global Services objectives are fully integrated into the broader Vertiv NPDI process. The ability to obtain business buy-in are critical to success in this role.

Responsibilities

Project & Program Leadership

• Utilize PMO governance frameworks to plan, facilitate, and manage assigned NPDI and digital services projects.
• Own and drive effective delivery through a defined stage-gate process, from concept and feasibility to execution, readiness, and launch.
• Manage global project schedules, deliverables, and dependencies across cross-functional teams.
• Ensure service requirements (e.g., readiness, cost modeling, training, enablement) are integrated into NPDI projects and validated before launch.

Stakeholder Engagement & Communication

Business Process & Continuous Improvement

Data & Governance

Demonstrate Vertiv behaviors : (1) own it, (2) act with urgency, (3) foster a customer-first mindset, (4) think big and execute, (5) lead by example, (6) drive continuous improvement, and (7) learn and seek out development.

Requirements

Additional / Preferred Qualifications :

Time Travel Needed :

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

OUR BEHAVIORS

About Vertiv

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.