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2026 Customer Experience Operations Co-op

2026 Customer Experience Operations Co-op

TerexBothell, WA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Terex Early Talent Program

The Terex Early Talent Program is a strategic initiative designed to identify and develop the future leaders of our global organization. Opportunities include three month internships, six month co-ops, and three year long rotational Leadership Development Programs (LDP). More information about our LDP programs can be found at Terex.com / Careers.

What sets our Early Talent programs apart is that, from day one, students are immersed in meaningful, real-world projects that directly contribute to business outcomes. We invest in the personal and professional growth of our early talent, with the goal of converting high-performing interns and co-ops into full-time LDP participants. Early talent candidates are intentionally selected to identify individuals with long-term leadership potential. We then provide individuals the tools, mentorship, and experiences needed to build a strong foundation for career growth.

Our Commitment to You :

  • Cross-functional, high impact projects that support our strategic business goals
  • Structured mentorship support and professional development opportunities
  • Networking opportunities to engage with leaders and build lasting professional connections
  • Interns who demonstrate strong leadership potential and high performance are given accelerated consideration into our Leadership Development Program

What You'll Do :

During your time with us you will :

  • Be part of the Parts Customer Service team at Genie, learn their daily customer facing and back-end processes, and work on ways to improve those processes
  • Learn to execute business processes by observing with teams doing the work
  • Document processes and then make recommendations for improvement
  • Train team members on improved processes
  • What You'll Bring :

  • Currently pursuing a bachelor's degree or higher in business, industrial engineering, supply chain, quality / continuous improvement, sales, or similar field
  • Able to work full-time 40 hours per week for 6 months, part-time for 12 months, or a combination of the two
  • Can work in-person in Bothell, WA for a minimum of 3 days per week (in-person Tues-Thurs, remote Mon / Fri)
  • Desire to work in an office environment
  • Enthusiasm to interact with internal Team Members, customers and associated customer-facing processes
  • Ability to deal with ambiguity
  • Strong experience with Office 365 tools e.g. Excel, PowerPoint, Teams, and Planner
  • Good presentation skills and analytical thinking
  • Listens and learns before acting
  • Ability to communicate tactfully and respond positively
  • Good organizational and time management skills
  • Nice to haves :

  • Interest in joining the Leadership Development Programs after graduation
  • Salesforce and Oracle ERP experience
  • Experience leveraging AI
  • Knowledge of process improvement and lean manufacturing concepts
  • Experience with analyzing and interpreting trends from data
  • Assimilate quickly into a team environment
  • Natural curiosity to learn
  • Self-motivated
  • Positive and energetic
  • Ability to adapt and learn data systems
  • Excellent verbal communication skills, relationship building skills, and demonstrated ability to work across functional areas and levels of management
  • The compensation for this position is $26 / hr for undergraduate interns and $28 / hr for graduate or returning interns. This position is eligible for holiday pay and, if desired, medical insurance.

    Why Join Us :

  • We are a global company, and our culture is defined by our strong Values : Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
  • Safety is an absolute way of life, and we expect all team members to prioritize safety and commit to Zero Harm.
  • We are committed to an inclusive environment where every team member feels safe, supported, and valued.
  • We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
  • We are committed to helping team members reach their full potential.
  • Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
  • If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

    About Terex :

    Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

    Additional Information :

    We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department at Globaltalentacquisitions@terex.com.

    The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

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    Customer Experience • Bothell, WA, US

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