RIT Solutions, Inc. is hiring : Infrastructure Technical Writer in Glendale

We are seeking a highly skilled Senior Infrastructure Technical Writer to join our team. The ideal candidate will have a strong background in researching, documenting, and maintaining detailed technical materials for infrastructure environments, including data centers and cloud solutions. This role involves collaborating with cross-functional engineering teams, creating complex Visio diagrams, and publishing documentation tailored to various audiences, ensuring seamless knowledge transfer and operational support.

Required Skills and Qualifications :

• Proven experience in technical writing for infrastructure projects.
• Experience working in large-scale IT infrastructure projects.
• Familiarity with Windows, Unix, cloud platforms, Network, Storage, SQL databases, and monitoring tools.
• Background in ITIL or similar frameworks.
• Proficiency in creating complex Visio diagrams (strong Visio skills required).
• Hands-on experience with ServicePoint Knowledge Management System and MS Word.
• Strong understanding of infrastructure components, including data centers, cloud solutions, networking, and security.
• Excellent communication and collaboration skills, with the ability to work effectively in a distributed team environment.
• Proficiency in MS Teams for virtual collaboration and training.
• Exceptional attention to detail and organizational skills.
• Bachelor's degree in Technical Writing, Computer Science, or a related field.

Key Responsibilities :