Receptionist and Customer Service AssociateExpress Employment • Stephen, MN, US
Receptionist and Customer Service Associate
Express Employment • Stephen, MN, US
13 hours ago
Job type
- Full-time
Job descriptionServe as the primary point of contact at the front desk by answering phones, directing calls, and assisting customers. Manage mail operations - including pickup, sorting, delivery between locations, and coordinating FedEx shipments. Provide administrative support to Human Resources, including maintaining confidential employee records, assisting with onboarding documentation, and helping organize HR-related communications and events. Create and distribute internal communications for employee events, birthdays, HR updates, and guest visits. Assist with event planning, setup, and coordination. Process office supply orders, expense reports, and mileage reimbursements, while maintaining accurate records of supplies and petty cash. Oversee breakroom cleanliness and supplies, including coffee and water service coordination. Participate in monthly safety meetings, prepare meeting materials, and help plan annual fire and tornado drills. Provide backup support for order processing, POS (point-of-sale) system support, kit assembly, and mail drop-offs as needed. High school diploma or equivalent required. Strong organizational and multitasking skills with a high level of attention to detail. Excellent communication and interpersonal skills, including professional phone etiquette. Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new systems. Ability to manage confidential information and handle sensitive documentation. Prior administrative or customer service experience preferred. Reliable attendance and a professional, positive attitude. High school diploma or GED required. 1-2 years of experience in office administration, reception, or customer service preferred. Experience with mail handling, recordkeeping, or order processing a plus. Familiarity with safety meeting documentation or compliance beneficial. Primarily office-based environment using standard office equipment (computers, phones, copiers, etc.). Occasional light physical activity, including stocking supplies, setting up events, or handling packages. Comprehensive Medical, Dental, and Vision Insurance Free Life and Disability Insurance Health and Dependent Care Flexible Spending Accounts 401(k) with 3% company match and annual employer discretionary contribution Paid vacation, holidays, and sick time Employee Assistance Program Access to thousands of free online courses Discounts on cell phones, movie tickets, gym memberships, and more Education Assistance (college degrees and professional certifications) Referral Program with cash bonus On-demand pay access Paid parental leave
Job Description
Job Description
Located in Stephen, MN
Salary : 17 - 19.50
Receptionist / Customer Service Associate - Stephen, MN
Pay range : $17.00 - $19.50 per hour, based on skills and experience.
A well-established manufacturer of premium nutritional products for caged birds, small animals, wild birds, and wildlife is seeking a Receptionist / Customer Service Associate to join the team in Stephen, MN . This role plays a vital part in supporting daily office operations, providing exceptional customer service, and ensuring effective communication across departments.
If you're organized, detail-oriented, and enjoy creating a welcoming and efficient workplace, this is an excellent opportunity to grow your career with an industry leader.
Shift Details
- Monday - Friday, 8 : 00 AM - 5 : 00 PM (some flexibility)
Location : Stephen, MN
Key Responsibilities
Qualifications
Minimum Experience & Education
Working Conditions
Allergy Notice
Please note : products handled may contain nuts, peppers, or grains. The production environment may include grain dust or similar materials that could affect individuals with allergies.
Benefits Package & Employee Programs
#1437OS
Express Office : Grand Forks
3325 South Washington Street
Grand Forks, ND 58201
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Receptionist Service • Stephen, MN, US
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